CCUA News

Housing Affordability is a Global Crisis, and Credit Unions are Innovating Solutions

Canada’s housing affordability crisis is not unique. From San Jose to Sydney, Dublin to Vancouver, communities around the world are struggling with rising housing costs, limited supply, and increasing inequality in

Canada’s housing affordability crisis is not unique. From San Jose to Sydney, Dublin to Vancouver,...

15 Apr, 2025

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How Drug Cartels and Trade-based money laundering pose a serious threat to Canada's Credit Unions

Sarah had been a teller at her local credit union for fifteen years. Nothing about the paperwork seemed right that morning—the invoices did not match the shipping documents, and the business owner's sudden interest in

Sarah had been a teller at her local credit union for fifteen years. Nothing about the...

28 Mar, 2025

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Op-Ed: Credit Unions - A Steadfast Partner for Canadians

By Jeff Guthrie, President & CEO, Canadian Credit Union Association (article originally published on The Hub) Canada stands at a critical economic crossroads. Trade tariffs from our largest trading partner

By Jeff Guthrie, President & CEO, Canadian Credit Union Association (article originally published on The Hub) Canada stands...

03 Mar, 2025

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Black History Month 2025: A Story of Growth, Belonging, and Empowerment at Servus Credit Union

Each February, Black History Month honors the rich history, resilience, and contributions of Black individuals. For Servus Credit Union, Black History Month is a lived experience, embodied by our Black, Indigenous, and

Each February, Black History Month honors the rich history, resilience, and contributions of...

24 Feb, 2025

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Championing DEI in the Credit Union Sector: Insights from Leaders Driving Change

Diversity, Equity, and Inclusion (DEI) are not just aspirational values within the Canadian credit union sector — they are guiding principles that shape workplaces, empower communities, and drive meaningful change. The

Diversity, Equity, and Inclusion (DEI) are not just aspirational values within the Canadian credit union...

12 Feb, 2025

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Canada in 2025: The Canadian Credit Union Association’s Economic, Policy, and Social Outlook

The Canadian Credit Union Association (CCUA) hosted its 2025 Annual Economic, Policy, and Social Outlook webinar, which examined the economic, policy, and social forecasts for the upcoming year and the challenges and

The Canadian Credit Union Association (CCUA) hosted its 2025 Annual Economic, Policy, and...

15 Jan, 2025

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BC Government Update

CCUA expects the BC election results to be disputed more forcefully in the new year. Following our meeting with John Rustad in December, we were told the NDP does not have plans to reconvene the house for debate

CCUA expects the BC election results to be disputed more forcefully in the new year. Following our meeting with John Rustad in December, we were told the NDP does not...

08 Jan, 2025

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Minimum Qualifying Rate Requirement Now Removed for Switch of Uninsured Mortgages

While announced in September, OSFI's removal of the Minimum Qualifying Rate requirement for straight switches of uninsured mortgages is in effect as of November 21, 2024. Under the previous requirements,

While announced in September, OSFI's removal of the Minimum Qualifying Rate requirement for straight...

27 Nov, 2024

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Exploring Member Perspectives on ESG: Insights from Innovation Federal Credit Union’s 2024 Survey

In today’s financial landscape, Environmental, Social, and Governance (ESG) policies are playing a critical role in shaping how institutions interact with communities, manage risks, and build trust with

In today’s financial landscape, Environmental, Social, and Governance (ESG) policies are...

07 Nov, 2024

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CCUA’s 2023 ESG Report: A Strong Commitment to Sustainability, Community, and Inclusive Governance

The Canadian Credit Union Association (CCUA) has released its 2023 Environmental, Social, and Governance (ESG) Report, which underscores the sector’s unwavering commitment to building sustainable financial futures,

The Canadian Credit Union Association (CCUA) has released its 2023 Environmental,...

18 Oct, 2024

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Understanding Climate Risk: How Credit Unions Can Adapt and Thrive

As climate change intensifies, credit unions in Canada are facing new challenges that demand immediate action. From wildfires to floods, the impacts of extreme weather are becoming more frequent, causing significant

As climate change intensifies, credit unions in Canada are facing new challenges that demand immediate action. From...

03 Sep, 2024

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The Credit Union Difference: Why Canadians are Choosing Credit Unions to Reach their Financial Goals

Since the first credit union opened its doors in Canada in the early 1900s, credit unions have etched their place in history as an alternative approach to financial services that focuses on providing Canadians with a

Since the first credit union opened its doors in Canada in the early 1900s, credit...

26 Jul, 2024

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Celebrating Pride Month: Embracing Diversity and Inclusion in the Credit Union Community

Pride Month is an opportunity to share and celebrate the commitment to diversity and the celebration of differences that are core to the credit union movement. Across the country, credit unions are actively promoting

Pride Month is an opportunity to share and celebrate the commitment to diversity and the celebration...

24 Jun, 2024

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Addressing the Financial Wellness of New Canadians

The financial well-being of Canadians is a multifaceted issue, influenced by various factors, including tenure in the country. Continuing our series on Canadians' financial health, the Canadian Credit Union Association

The financial well-being of Canadians is a multifaceted issue, influenced by various factors, including tenure in the country. Continuing...

03 Jun, 2024

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Understanding Financial Wellness Across Generations

The choice of a financial institution can influence personal and generational financial well-being. Continuing our series on Canadians' financial health, the Canadian Credit Union Association (CCUA) has released new

The choice of a financial institution can influence personal and generational financial well-being. Continuing our series on Canadians'...

22 Apr, 2024

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OSFI Seeks Feedback on the Second Phase of the Standardized Climate Scenario Exercise

Following the Office of the Superintendent of Financial Institutions (OSFI) first consultation on the Standardized Climate Scenario Exercise in October 2023, OSFI recently announced the second Standardized

Following the Office of the Superintendent of Financial Institutions (OSFI) first consultation on the...

19 Apr, 2024

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Elevating Financial Well-Being: The Credit Union Advantage

The choice of financial institution can significantly influence personal financial well-being. The Canadian Credit Union Association (CCUA) recently conducted a comprehensive poll shedding light on this very topic.

The choice of financial institution can significantly influence personal financial well-being. The Canadian Credit Union...

25 Mar, 2024

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Announcing the Launch of Our Materiality Benchmarking Report

We are announcing the launch of the Canadian Credit Union Materiality Benchmarking Report, a pivotal initiative aimed at guiding Canadian credit unions through the rapidly evolving landscape of Environmental, Social,

We are announcing the launch of the Canadian Credit Union Materiality Benchmarking Report, a pivotal initiative aimed at guiding...

21 Mar, 2024

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Enhancing Digital Verification Tools to Combat Financial Fraud

In recognition of International Fraud Prevention Month, the Canadian Credit Union Association (CCUA) underscores the critical need for the adoption of more robust digital verification tools to safeguard credit union

In recognition of International Fraud Prevention Month, the Canadian Credit Union Association (CCUA) underscores the critical...

19 Mar, 2024

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Championing DEI within the Credit Union Sector

Since their birth in the 1900s, credit unions in Canada have been committed to serving their members with high-quality and personalized financial services while staying true to the strong ethical values they choose to

Since their birth in the 1900s, credit unions in Canada have been committed to serving their members with high-quality and personalized...

18 Mar, 2024

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Federal Advocacy Update as of December 14th, 2023

Financial Sector Legislative Review Final Submission CCUA has responded to the Department of Finance's Financial Sector Legislative Review Consultation. This every 5-year review is an

Financial Sector Legislative Review Final Submission CCUA has responded to the Department of Finance's...

14 Dec, 2023

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LCUC's Open Banking RFP - Partner Selection Announcement

Following a rigorous RFP process spearheaded by the LCUC CIO group, Caspian One was selected as the preferred partner to deliver an Open Banking solution tailored to the credit union system in Canada. As a result, a

Following a rigorous RFP process spearheaded by the LCUC CIO group, Caspian One was selected as the preferred partner to deliver an...

29 Nov, 2023

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Ontario Advocacy Update as of September 29, 2023

FSRA Response to Lingering Privacy Concern Letter In the last update, we noted that CCUA sent FSRA a letter regarding lingering privacy concerns that the sector has about the EDC project. On September 1, FSRA

FSRA Response to Lingering Privacy Concern Letter In the last update, we noted that CCUA sent FSRA a letter regarding lingering privacy...

29 Sep, 2023

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Statement from Canadian Credit Union Association CEO Jeff Guthrie on Federal Budget 2023

The Canadian Credit Union Association (CCUA) welcomes the Federal Government’s leadership on providing Canadians access to affordable financial services with the release of the Federal Budget for 2023. The

The Canadian Credit Union Association (CCUA) welcomes the Federal Government’s leadership on...

29 Mar, 2023

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Canada's Credit Unions Proud to be Honoured with Six 2022 Ipsos Financial Service Excellence Awards

For the 18th Consecutive Year, Credit Unions Are the Sole Winners of the Customer Service Excellence Award   Toronto, ON, Oct. 11, 2022 – Canada’s credit unions are once again the top pick for customer service

For the 18th Consecutive Year, Credit Unions Are the Sole Winners of the Customer Service...

11 Oct, 2022

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2023 Research Subscriptions

Sign-up today to ensure your credit union has enterprise-wide access to the research and insights it needs to inform decision making and support strategy across the organization. Click here to access the online

Sign-up today to ensure your credit union has enterprise-wide access to the research and insights it needs to inform decision making and support strategy across...

29 Aug, 2022

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British Columbia Government Relations Update as of April 21, 2022

CUDIC Advertising Guideline Brand Guide The CUDIC’s Advertising Guideline comes into effect on April 29, 2022. CUDIC’s new Brand Guide is now ready to download and print. The purpose of this guide is to make sure

CUDIC Advertising Guideline Brand Guide The CUDIC’s Advertising Guideline comes into effect on April 29, 2022. CUDIC’s...

21 Apr, 2022

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Atlantic Government Relations Update as of April 21, 2022

Atlantic CCUA Presentation to Atlantic Central Spring Strategy Session Earlier this week, CCUA CEO Martha Durdin and Regional Director, Government Relations Jenn English provided an overview of 2022 priorities to

Atlantic CCUA Presentation to Atlantic Central Spring Strategy Session Earlier this week, CCUA CEO Martha Durdin and Regional...

21 Apr, 2022

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Canada’s Credit Unions Continue to Set A Longstanding Record with Five 2021 Ipsos Financial Service Excellence Awards Wins

For 17th Consecutive Year, Credit Unions Are Sole Winners for Customer Service Excellence Award 2021 Toronto, ON – Canada’s credit unions have once again ranked as the top financial institution for outstanding

For 17th Consecutive Year, Credit Unions Are Sole Winners for...

13 Oct, 2021

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2022 Research Subscriptions Now Available for Pre-order!

The 2022 Research subscriptions order form is now live! Sign-up today to ensure your credit union has enterprise-wide access to the research and insights it needs to inform decision making and support strategy across

The 2022 Research subscriptions order form is now live! Sign-up today to ensure your credit union has enterprise-wide access to the...

10 Aug, 2021

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CCUA Board of Elections Candidates

The CCUA Nominations & Elections Committee (NEC) is pleased to announce the candidates for the 2021 Peer Group Elections taking place online from March 29 to April 6, 2021: Peer Group 1: two candidates to be

The CCUA Nominations & Elections Committee (NEC) is pleased to announce the candidates for the 2021 Peer Group Elections taking place online from...

17 Mar, 2021

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Newly Accredited Canadian Credit Union Directors

Congratulations to the 13 new directors who wrote their CUDA exam in 2020 and achieved their Accredited Canadian Credit Union Director (ACCUD) status! There are now 120 directors from 57 credit unions who

Congratulations to the 13 new directors who wrote their CUDA exam in 2020 and achieved their Accredited Canadian Credit Union...

13 Jan, 2021

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CIPP/C Certification for Credit Union Privacy Professionals Virtual Training

Distinguish yourself in the field of Privacy with a Certified Information Privacy Professional/Canada (CIPP/C) credential from the International Association of Privacy Professionals (IAPP). When you earn a

Distinguish yourself in the field of Privacy with a Certified Information Privacy Professional/Canada (CIPP/C)...

05 Jan, 2021

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GR Update - British Columbia

Liquidity Reporting Regulation (LRR)BCFSA issued an advisory related to the updates to the Liquidity Reporting Regulation (LRR). The changes are the result from the Mandatory Liquidity Pool (MLP) segregation, which is

Liquidity Reporting Regulation (LRR)BCFSA issued an advisory related to the updates to the Liquidity Reporting Regulation (LRR). The changes are the result from...

18 Dec, 2020

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GR Update - Atlantic

ATLANTIC New Brunswick2021-22 Capital budget focuses on balancing economic recovery and maintaining fiscal disciplineNew Brunswick’s provincial government today tabled a $673.4 million capital budget. Notable

ATLANTIC New Brunswick2021-22 Capital budget focuses on balancing economic recovery and maintaining fiscal disciplineNew Brunswick’s provincial government today...

18 Dec, 2020

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GR Update - Saskatchewan

Government Introduces New Public Health RestrictionsThe Government of Saskatchewan introduced new restrictions this week to help reduce the transmission of COVID-19. New measures include reducing gathering sizes and

Government Introduces New Public Health RestrictionsThe Government of Saskatchewan introduced new restrictions this week to help reduce the transmission of...

18 Dec, 2020

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GR Update - Ontario

Liquidity Guidance Consultation UpdateAs recommended by CCUA in its consultation response, FSRA will be aligning the Liquidity Coverage Ratio reporting deadline with the MIR (the 21 of every month) and more clarity on

Liquidity Guidance Consultation UpdateAs recommended by CCUA in its consultation response, FSRA will be aligning the Liquidity Coverage Ratio reporting deadline with the...

18 Dec, 2020

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GR Update - Federal

CEBA Letter Writing Campaign UpdateCCUA has launched our updated easy-to-use letter-writing tool to increase the fee paid to credit unions for the administration of CEBA. The tool has updated messaging

CEBA Letter Writing Campaign UpdateCCUA has launched our updated easy-to-use letter-writing tool to increase the fee paid to credit unions for the...

18 Dec, 2020

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CRS / FATCA Updated Documents

Further to CRA’s updated Guidance on the Common Reporting Standard, Part XIX of the Income Tax Act dated July 10, 2020, CCUA has updated and posted its supporting CRS documents to the CCUA Regulatory Compliance CRS

Further to CRA’s updated Guidance on the Common Reporting Standard, Part XIX of the Income Tax Act dated July 10, 2020, CCUA has updated and posted its...

16 Dec, 2020

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Distinguished Credit Union Leader Award – Nominations Now Open!

To understand the success of the Canadian credit union system, one needs only to look to our co-operative principles and the individuals who carry out these values in their professional and personal lives. The

To understand the success of the Canadian credit union system, one needs only to look to our co-operative principles and...

14 Dec, 2020

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GR Update - British Columbia

Webinar: Liquidity Requirement Regulation (LRR)On Monday, December 14 (noon to 12:30pm), BCFSA will offer a brief presentation to provide an update on changes to Liquidity Requirement Regulation (LRR) resulting from

Webinar: Liquidity Requirement Regulation (LRR)On Monday, December 14 (noon to 12:30pm), BCFSA will offer a brief presentation to provide an update on changes...

11 Dec, 2020

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GR Update - Atlantic

Newfoundland and Labrador Government to provide details on unlocking retirement savingsThe government is proposing to allow some people to access their pension funds prior to their retirements, as long as they

Newfoundland and Labrador Government to provide details on unlocking retirement savingsThe government is proposing to allow some people to access their pension...

11 Dec, 2020

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GR Update - Saskatchewan

Credit Union Act Amendment ActAs per the Saskatchewan Justice consultations this year, today the Minister tabled The Credit Union Amendment Act, 2020. The link to legislation is here and it received First reading

Credit Union Act Amendment ActAs per the Saskatchewan Justice consultations this year, today the Minister tabled The Credit Union Amendment Act, 2020. The link to...

11 Dec, 2020

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GR Update - Ontario

New CUCPA Receives Royal AssentOn Tuesday, the new Credit Union and Caisses Populaires Act, 2020 was passed as part of the Government’s omnibus budget bill, Bill 229. The Bill passed with one amendment to section

New CUCPA Receives Royal AssentOn Tuesday, the new Credit Union and Caisses Populaires Act, 2020 was passed as part of the Government’s omnibus budget bill, Bill 229....

11 Dec, 2020

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GR Update - Federal

Update on HASCAPIf CEBA was the made-up word of 2020, we have an early contender for the title in 2021. HASCAP, the highly-affected sectors credit availability program, was announced as part of Minister Freeland’s fall

Update on HASCAPIf CEBA was the made-up word of 2020, we have an early contender for the title in 2021. HASCAP, the highly-affected sectors credit availability program,...

11 Dec, 2020

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CIPP/C Certification for Credit Union Privacy Professionals: Virtual Training - February 17-19, 2021

Distinguish yourself in the field of Privacy with a Certified Information Privacy Professional/Canada (CIPP/C) credential from the International Association of Privacy Professionals (IAPP). When you earn a

Distinguish yourself in the field of Privacy with a Certified Information Privacy...

09 Dec, 2020

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GR Update - Atlantic

New Brunswick Meeting with FCNB Regarding Unclaimed Property Program CCUA, Atlantic Central, and representatives from OMISTA and Beaubear credit unions met with FCNB staff this week to discuss an electronic filing

New Brunswick Meeting with FCNB Regarding Unclaimed Property Program CCUA, Atlantic Central, and representatives from OMISTA and Beaubear credit unions met with...

04 Dec, 2020

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GR Update - Saskatchewan

Positive Meeting with Saskatchewan’s Finance MinisterOn December 4, CCUA arranged a virtual meeting with Saskatchewan Finance Minister, Donna Harpauer to update her on credit union sector priorities. The topics

Positive Meeting with Saskatchewan’s Finance MinisterOn December 4, CCUA arranged a virtual meeting with Saskatchewan Finance Minister, Donna Harpauer to update her...

04 Dec, 2020

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GR Update - Ontario

New CUCPA UpdateOn Monday, CCUA’s Nick Best and Kawartha Credit Union CEO Rob Wellstood presented to the Standing Committee on Finance and Economic Affairs expressing the sector’s support for the new

New CUCPA UpdateOn Monday, CCUA’s Nick Best and Kawartha Credit Union CEO Rob Wellstood presented to the Standing Committee on Finance and Economic Affairs expressing...

04 Dec, 2020

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GR Update - National

CEBA 5.0CEBA 5.0, known as the CEBA expansion, launched on a rolling basis today, Friday, December 4. This expansion of the program increases the loans from $40,000 to $60,000 and increases loan forgiveness to $20,000.

CEBA 5.0CEBA 5.0, known as the CEBA expansion, launched on a rolling basis today, Friday, December 4. This expansion of the program increases the loans from $40,000 to...

04 Dec, 2020

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GR Update - British Columbia

Mandate Letters & Deputy ListAlong with the announcement for a new cabinet last Thursday came new mandate letters and a list of new Deputy Ministers here and mandate letters. Finance Minister Selina Robinson’s new

Mandate Letters & Deputy ListAlong with the announcement for a new cabinet last Thursday came new mandate letters and a list of new Deputy Ministers here...

04 Dec, 2020

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GR Update - Ontario

New and Old CUCPA ComparisonFollowing the proposed repeal and replacement of the CUCPA in the 2020 budget, CCUA has developed a resource for Ontario credit unions to see the line-by-line changes and what it means for

New and Old CUCPA ComparisonFollowing the proposed repeal and replacement of the CUCPA in the 2020 budget, CCUA has developed a resource for Ontario credit unions to see...

27 Nov, 2020

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GR Update - British Columbia

In the Legislature: New B.C. Cabinet Following a swearing in ceremony earlier in this week, Premier Horgan appointed his front bench. Not least of these appointments is the new Minister of Finance, Selina Robinson, who

In the Legislature: New B.C. Cabinet Following a swearing in ceremony earlier in this week, Premier Horgan appointed his front bench. Not least of these...

27 Nov, 2020

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GR Update - Federal

CEBA 5.0 Update and Grassroots Advocacy CampaignThis week produced several good episodes in the continuing CEBA series. First, CCUA has launched an easy-to-use letter-writing tool to contact your Member of

CEBA 5.0 Update and Grassroots Advocacy CampaignThis week produced several good episodes in the continuing CEBA series. First, CCUA has launched an easy-to-use...

27 Nov, 2020

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GR Update - Atlantic

New Brunswick Submission to Unclaimed Property Consultation CCUA has submitted a system response to FCNB’s consultation on the proposed rules for the Unclaimed Property Program. The submission can be read here.

New Brunswick Submission to Unclaimed Property Consultation CCUA has submitted a system response to FCNB’s consultation on the proposed rules for the Unclaimed...

27 Nov, 2020

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GR Update - Saskatchewan

Upcoming Meeting with Minister of Finance CCUA is preparing for a meeting with the Deputy Premier, Donna Harpauer on Friday, December 4. The key topics at the meeting will be: Credit unions’ role in the

Upcoming Meeting with Minister of Finance CCUA is preparing for a meeting with the Deputy Premier, Donna Harpauer on Friday, December 4. The key topics at the...

27 Nov, 2020

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GR Update - British Columbia

Webinar: Fact Finding Exercise on Revised Reporting TemplatesOn Friday, December 4 at 1:00pm-2:00pm PST, BCFSA and CCUA will jointly host a webinar on the regulator’s proposed changes to reporting templates. On

Webinar: Fact Finding Exercise on Revised Reporting TemplatesOn Friday, December 4 at 1:00pm-2:00pm PST, BCFSA and CCUA will jointly host a webinar on the...

20 Nov, 2020

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GR Update - Atlantic

New Brunswick Draft Submission on Unclaimed Property Proposed RulesCCUA and Atlantic Central have developed a draft response to FCNB’s public consultation on the Unclaimed Property Proposed Rules. The submission

New Brunswick Draft Submission on Unclaimed Property Proposed RulesCCUA and Atlantic Central have developed a draft response to FCNB’s public consultation on the...

20 Nov, 2020

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GR Update - Saskatchewan

Throne SpeechPremier Scott Moe’s blueprint for the next legislative session will be launched with the Throne Speech and the start of the next sitting of the Legislative Assembly on November 30. The fall sitting is

Throne SpeechPremier Scott Moe’s blueprint for the next legislative session will be launched with the Throne Speech and the start of the next sitting of the...

20 Nov, 2020

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GR Update - Ontario

Ontario Budget UpdateAs you are all aware, the Ontario government released its 2020 budget on November 5, which included a repeal of the outdated CUCPA and replaced with a modernized Credit Union and Caisses Populaires

Ontario Budget UpdateAs you are all aware, the Ontario government released its 2020 budget on November 5, which included a repeal of the outdated CUCPA and replaced with...

20 Nov, 2020

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GR Update - National

CEBA 5.0 UpdateWe continue to be in regular contact with Finance and EDC as they prepare to roll out CEBA 5.0, the expanded version of the federal small business loan product. This version will increase the loan amount

CEBA 5.0 UpdateWe continue to be in regular contact with Finance and EDC as they prepare to roll out CEBA 5.0, the expanded version of the federal small business loan...

20 Nov, 2020

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GR Update - British Columbia

130 Directors Gather at BC Directors ForumThis Thursday and Friday, directors across the province met online for the first virtual conference co-hosted by CCUA and BC FSA. 130 Directors were in attendants. The

130 Directors Gather at BC Directors ForumThis Thursday and Friday, directors across the province met online for the first virtual conference co-hosted by CCUA...

13 Nov, 2020

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GR Update - Atlantic

New Brunswick Fall Legislative Session Opens Tuesday The New Brunswick Legislative Assembly will begin its fall sitting next Tuesday, with Lt. Gov. Brenda Murphy delivering a Throne Speech to mark the opening of

New Brunswick Fall Legislative Session Opens Tuesday The New Brunswick Legislative Assembly will begin its fall sitting next Tuesday, with Lt. Gov. Brenda Murphy...

13 Nov, 2020

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GR Update - Federal

CCUA COVID-19 AdvocacyCOVID-related advocacy remains a priority for CCUA as the government plans its recovery strategy. Following the Throne Speech earlier this fall, the government is expected to produce an

CCUA COVID-19 AdvocacyCOVID-related advocacy remains a priority for CCUA as the government plans its recovery strategy. Following the Throne Speech earlier this...

13 Nov, 2020

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GR Update - Saskatchewan

Many Familiar Faces in the new Saskatchewan CabinetPremier Moe reset his cabinet team this week, and made changes in the key files of health and education which have attracted a lot of attention during the pandemic.

Many Familiar Faces in the new Saskatchewan CabinetPremier Moe reset his cabinet team this week, and made changes in the key files of health and education which...

13 Nov, 2020

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GR Update - Ontario

Ontario 2020 BudgetFollowing last week’s budget unveil, CCUA would like to offer additional details on some items in question in Bill 229, Protect, Support and Recover from COVID-19 Act. Dormant/Inactive Credit

Ontario 2020 BudgetFollowing last week’s budget unveil, CCUA would like to offer additional details on some items in question in Bill 229, Protect, Support and Recover...

13 Nov, 2020

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Credit Unions: Did you know?

Credit unions and caisses populaires are full service financial co-operatives who serve over 5.8 million Canadians. Like other financial institutions, they provide chequing and savings accounts, mortgages, business

Credit unions and caisses populaires are full service financial co-operatives who serve over 5.8 million Canadians. Like other financial institutions, they...

13 Nov, 2020

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Canadian Credit Union Association President & CEO Receives Royal Ontario Museum’s 2020 Lieutenant Governor’s Distinguished Service Award

Toronto, ON - The Canadian Credit Union Association (CCUA) is pleased to announce that the Royal Ontario Museum (ROM) has recognized Martha Durdin, President and CEO of CCUA, as the recipient of the ROM’s 2020

Toronto, ON - The Canadian Credit Union...

12 Nov, 2020

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GR Update - British Columbia

2020/2021 Regulatory RoadmapEarlier this week, BC FSA released its first regulatory roadmap, which pertains to the current fiscal year. The product builds on its objective of becoming a modern, effective and efficient

2020/2021 Regulatory RoadmapEarlier this week, BC FSA released its first regulatory roadmap, which pertains to the current fiscal year. The product builds on...

06 Nov, 2020

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GR Update - Atlantic

New Brunswick Meeting with Neil Blanchard, Opportunities New BrunswickCCUA met with Neil Blanchard, CFO with Opportunities New Brunswick, earlier this week to discuss the Small Business Loan Guarantee Program.

New Brunswick Meeting with Neil Blanchard, Opportunities New BrunswickCCUA met with Neil Blanchard, CFO with Opportunities New Brunswick, earlier this week to...

06 Nov, 2020

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GR Update - Saskatchewan

Saskatchewan NDP announces Shadow CabinetNDP Leader Ryan Meili has announced his shadow cabinet. Among the portfolios impacting credit unions: Nicole Sarauer will be deputy leader and critic for justice, the

Saskatchewan NDP announces Shadow CabinetNDP Leader Ryan Meili has announced his shadow cabinet. Among the portfolios impacting credit unions: Nicole...

06 Nov, 2020

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GR Update - Ontario

Ontario 2020 BudgetCCUA is pleased to see a repeal of the outdated CUCPA and replaced with a modernized Credit Unions and Caisses Populaires Act, 2020 as introduced by the Minister of Finance during yesterday’s

Ontario 2020 BudgetCCUA is pleased to see a repeal of the outdated CUCPA and replaced with a modernized Credit Unions and Caisses Populaires Act, 2020 as introduced by...

06 Nov, 2020

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GR Update - Federal (Nov 6)

CEBA 5.0 ComingYesterday CCUA and many credit unions participated in a detailed briefing on the rollout of CEBA 5.0 – the latest version of this key program which is increasing the loan amount from $40,000 to $60,000,

CEBA 5.0 ComingYesterday CCUA and many credit unions participated in a detailed briefing on the rollout of CEBA 5.0 – the latest version of this key program...

06 Nov, 2020

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Modernization of the Credit Union and Caisses Populaires Act

Toronto, ON -- The Ontario government unveiled a new budget on Thursday, accompanied by a comprehensive modernization of the Credit Union and Caisses Populaires Act. Since 1994, when The Credit Union Act was passed,

Toronto, ON -- The Ontario government unveiled a new budget on Thursday, accompanied by a comprehensive modernization of the...

06 Nov, 2020

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MarketSmarts: Generation Z

Estimated to be the world’s most populous generation alive today, Generation Z is increasingly grabbing the attention of fintech start-ups and forward-thinking financial institutions (FIs) around the world. With

Estimated to be the world’s most populous generation alive today, Generation Z is increasingly grabbing the attention of fintech start-ups and forward-thinking...

23 Oct, 2020

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CIPP/C Certification Training for Credit Union Privacy Professionals

Distinguish yourself in the field of Privacy with a Certified Information Privacy Professional/Canada (CIPP/C) credential from the International Association of Privacy Professionals (IAPP). When you earn a CIPP/C, you

Distinguish yourself in the field of Privacy with a Certified Information Privacy Professional/Canada (CIPP/C)...

21 Oct, 2020

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Canada’s Credit Unions continue to standout amongst all financial institutions with seven 2020 Ipsos Financial Service Excellence Awards wins

Toronto, ON -- For the sixteenth consecutive year, Canada’s credit unions rank above all financial institutions for outstanding customer service to their members. In the 2020 Ipsos Financial Service Excellence Awards,

Toronto, ON -- For the sixteenth consecutive...

16 Oct, 2020

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CUBOS Webinar Series - Save the Date

CUBOS, through their partnership with Gartner, is bringing a fall webinar series focusing on wide-ranging topics to help drive credit union success in the wake of the COVID-19 crisis. The sessions will cover

CUBOS, through their partnership with Gartner, is bringing a fall webinar series focusing on wide-ranging topics to help drive credit union...

16 Sep, 2020

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New Board Director Training: BC Lobbying Transparency Act

When British Columbia’s Lobbyist Transparency Act (LTA) came into force on May 4, 2020, it became one of the most expansive lobbying statutes in North America. Now, with the transition period closing on September 15,

When British Columbia’s Lobbyist Transparency Act (LTA) came into force on May 4, 2020, it became one of the most expansive...

02 Sep, 2020

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Update – Climate Change Disclosure Working Group

Last week, the new Climate Change Disclosure Working Group held its first meeting and discussed the growing attention to climate change and climate-related financial disclosure within governance, business and

Last week, the new Climate Change Disclosure Working Group held its first meeting and discussed the growing attention to climate change...

02 Sep, 2020

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CEBA Update

On Monday August 31, the government announced greater flexibility and extension of CEBA. Businesses that have been banking with personal accounts will be able to access CEBA and the application deadline is being

On Monday August 31, the government announced greater flexibility and extension of CEBA. Businesses that have been banking with personal accounts will be able to access CEBA...

02 Sep, 2020

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The Business of an Executor Advisor

By Laura Ross, MBA, CEA (article from May 2020 publication of Be CEAN), a quarterly publication from The Canadian Institute of Certified Executor Advisors) After being named executor three times in a row I was

By Laura Ross, MBA, CEA (article from May 2020 publication of Be CEAN), a quarterly publication from The Canadian Institute of Certified Executor...

07 Aug, 2020

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FATCA Amended Policies and Procedures

Further to CRA’s Guidance on the Canada-U.S. Enhanced Tax Information Exchange Agreement, Part XVIII of the Income Tax Act dated July 10, 2020, CCUA has updated and posted its supporting FATCA documents to the

Further to CRA’s Guidance on the Canada-U.S. Enhanced Tax Information Exchange Agreement, Part XVIII of the Income Tax Act dated July 10, 2020, CCUA...

05 Aug, 2020

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MarketSmarts: The Loyalty Imperative

Customer loyalty is becoming increasingly important to financial institutions around the world. While loyalty metrics have long been part of the equation for many banks and credit unions, the digitization of financial

Customer loyalty is becoming increasingly important to financial institutions around the world. While loyalty metrics have long been part of the...

16 Jul, 2020

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INTERAC SERVICES: COVID-19 Impacts to Spend Behaviour

As a result of the COVID-19 pandemic, both necessity and fear have resulted in changes to how credit union members use their money. The shift from contact payment methods (chips and cash) to digital payment options

As a result of the COVID-19 pandemic, both necessity and fear have resulted in changes to how credit union members use their money....

15 Jul, 2020

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Finance Minister Releases Economic Snapshot

On Wednesday July 8, the Minister of Finance, Bill Morneau, presented an “Economic Snapshot” detailing federal spending and economic projections linked to the government's response to the COVID-19 pandemic to date. The

On Wednesday July 8, the Minister of Finance, Bill Morneau, presented an “Economic Snapshot” detailing federal spending and economic projections...

10 Jul, 2020

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New Improvements to CUIC Exams

Based on feedback we’ve received from our CUIC learners we have implemented big changes and new improvements to our CUIC exams. These changes will will carry forward to all future CUIC exams going forward. Last month,

Based on feedback we’ve received from our CUIC learners we have implemented big changes and new improvements to our CUIC exams. These changes will will carry...

08 Jul, 2020

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CEBA 3.0 Update

Following a call with Finance and EDC on the implementation process for CEBA 3.0 the week before last, many credit unions had questions about the new version of the loan program. CCUA has received the answers to

Following a call with Finance and EDC on the implementation process for CEBA 3.0 the week before last, many credit unions had questions about the new version of the loan...

24 Jun, 2020

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2020 National Credit Union Award Winners

For over 80 years, the National Credit Union Awards have served as a platform to shine the spotlight on outstanding leadership, community involvement and ingenuity across the sector. It’s an opportunity for the system

For over 80 years, the National Credit Union Awards have served as a platform to shine the spotlight on outstanding leadership, community...

19 Jun, 2020

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2020 National Awards Virtual Presentations

Join us on Thursday June 18, 2020 at 1 pm ETD for a virtual celebration of the 2020 National Credit Union Awards winners. For over 80 years CCUA'sNational Credit Union Awards have

Join us on Thursday June 18, 2020 at 1 pm ETD for a virtual celebration of the 2020 National Credit Union Awards winners. For...

11 Jun, 2020

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Prosper Canada – Call for Credit Union Financial Relief Information

Prosper Canada has recently launched a website to provide Canadians with the necessary resources to navigate the COVID-19 outbreak from a financial relief perspective. The Financial Relief Navigator (FRN) will serve as

Prosper Canada has recently launched a website to provide Canadians with the necessary resources to navigate the...

10 Jun, 2020

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CEBA Survey Results

CCUA has analyzed and tabulated the results of the CEBA Survey which was distributed late last month. Thank you to those who participated for helping us gather important data on this key

CCUA has analyzed and tabulated the results of the CEBA Survey which was distributed late last month. Thank you to those...

03 Jun, 2020

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FCAC Sees an Increase in Enforcement Powers and Mandate

On April 30, 2020, the Financial Consumer Agency of Canada (FCAC) saw important increases in its mandate and enforcement powers come into force. The changes are the consequence of amendments proposed in the

On April 30, 2020, the Financial Consumer Agency of Canada (FCAC) saw important increases in its mandate and enforcement powers come...

13 May, 2020

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Paul Kelly acclaimed as new CCUA Board Chair: Updates to Board of Directors

At CCUA’s Annual General Meeting held earlier this week on Monday May 4, CCUA’s 2020 Board of Directors were announced. At its Reorganization Meeting on May 4, the new board acclaimed Paul Kelly, CEO of Connect First

At CCUA’s Annual General Meeting held earlier this week on Monday May 4, CCUA’s 2020 Board of Directors were...

06 May, 2020

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Credit Unions to Cut Credit Card Interest Charges: Move Designed to Help Members Facing Hardship Due To COVID-19

Toronto, ON - Canada’s Credit Unions are introducing new relief measures designed to help qualified credit cardholders affected by COVID-19, across 214 credit unions. As part of the new relief measures, a significantly

Toronto, ON - Canada’s Credit Unions are introducing new relief measures...

09 Apr, 2020

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MarketSmarts: The disruption of SME banking

Excellence in small- and medium-sized enterprise (SME) banking has become somewhat synonymous with the credit union movement over the last several decades. Canadian credit unions have outperformed their retail banking

Excellence in small- and medium-sized enterprise (SME) banking has become somewhat synonymous with the credit union movement over the last...

09 Apr, 2020

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2020 Election Results: Board of Directors Canadian Credit Union Association

April 6, 2020 - Toronto, ON - The Canadian Credit Union Association (CCUA) is pleased to announce the results of the CCUA Board of Directors election completed on April 2, 2020. Directors were elected or acclaimed by

April 6, 2020 - Toronto, ON - The Canadian Credit Union Association (CCUA) is pleased to announce the results of...

06 Apr, 2020

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COVID-19 Resource Page for Credit Unions

CCUA has compiled a list of helpful resources for credit unions to reference and stay current during the ever-changing COVID-19 outbreak. See how other Canadian credit unions and banks have responded, get status

CCUA has compiled a list of helpful resources for credit unions to reference and stay current during the ever-changing COVID-19 outbreak. See how ...

19 Mar, 2020

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Credit Unions Continue to Provide Essential Banking Services and Case-by-Case Financial Relief Measures to Their Members Across Canada

Canada’s credit unions are continuing to take the right steps to provide essential banking services to their members while also supporting the nation’s public health efforts to combat the COVID-19 virus.

Canada’s credit unions are continuing to take the...

18 Mar, 2020

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March CUIC Exams Affected by COVID-19

We have been monitoring the risks associated with the spread of COVID-19 and have worked with our academic partners at Dalhousie University to provide safe options to those who are scheduled to write a CUIC exam in the

We have been monitoring the risks associated with the spread of COVID-19 and have worked with our academic partners at Dalhousie University to provide...

17 Mar, 2020

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Update: 2020 CCUA National Conference for Canada's Credit Unions to be Cancelled

Every year, the Canadian credit union extended family looks forward to connecting with each other at CCUA’s National Conference. It’s an incredible moment for our industry to share, learn and reach out to each

Every year, the Canadian credit union extended family looks forward to connecting with each other at CCUA’s...

17 Mar, 2020

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Government of Canada COVID-19 Announcements

Over the past few days, several announcements related to COVID-19 have been made: Measures Related to Limiting Spread: International flights will only be permitted to land at a smaller number of airports. Those

Over the past few days, several announcements related to COVID-19 have been made: Measures Related to Limiting Spread: International...

13 Mar, 2020

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March is Fraud Prevention Month

Canadian Credit Union Association is pleased to participate in this year’s Fraud Prevention Month. Organized by the Competition Bureau of Canada, Fraud Prevention Month takes place in March each year and

Canadian Credit Union Association is pleased to participate in this year’s Fraud Prevention Month. Organized by the Competition Bureau of Canada, Fraud...

19 Feb, 2020

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Enterprise Magazine

As a result of a thorough analysis of readership metrics and audience preferences, Enterprise Magazine will cease publication as of next month. The March/April 2020 issue of the magazine will be the last issue

As a result of a thorough analysis of readership metrics and audience preferences, Enterprise Magazine will cease publication as of next month. The March/April...

19 Feb, 2020

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Ontario Hears Recommendations to Help Credit Unions Better Serve Members

Recommendations support vital role credit unions play in financial landscape Guelph, ON -- Ontario credit unions welcome MPP Stan Cho, Parliamentary Assistant to the Minister of Finance Rod Phillips and the Ontario

Recommendations support vital role credit unions play in financial landscape Guelph, ON -- Ontario credit unions...

31 Jan, 2020

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January 7, 2020 Competitive Intelligence Update

Click here to download the full update 2020 Mortgage Market Expectations Resale activity is predicted to improve in 2020, with the strongest growth in Ontario and BC. Housing starts are forecast to stabilize

Click here to download the full update 2020 Mortgage Market Expectations Resale activity is predicted to improve in 2020, with the...

07 Jan, 2020

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MarketSmarts: Creating Value with Agile

In today’s digital age, nimble start-ups, new technology, and changing consumer expectations are putting pressure on established financial institutions to adapt and innovate faster than ever before. While investments

In today’s digital age, nimble start-ups, new technology, and changing consumer expectations are putting pressure on established financial...

01 Jan, 2020

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Community Impact and Financial Literacy – 2019 Wrap Up

What a year it’s been for Community Impact and Financial Literacy! With the direction and leadership of the Community Impact Committee, along with the collaboration of many credit unions, system and external partners,

What a year it’s been for Community Impact and Financial Literacy! With the direction and leadership of the Community Impact...

20 Dec, 2019

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December 17, 2019 Competitive Intelligence Update

Click here to download the full update Small BusinessCredit unions continue to hold their own in the small business market, with SME market share of 11.9 per cent. With its SME market share slipping, CIBC

Click here to download the full update Small BusinessCredit unions continue to hold their own in the small business market, with SME...

17 Dec, 2019

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December 10, 2019 Competitive Intelligence Update

Click here to download the full update Google ChequingArticles in the Wall Street Journal and New York Times sparked a considerable flurry of speculation about Google’s potential foray or not into mainstream

Click here to download the full update Google ChequingArticles in the Wall Street Journal and New York Times sparked a considerable...

10 Dec, 2019

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Improvements to the CUIC program

We’re finding ways to bring you additional value in 2020Printable CUIC certificates, easier tracking for accreditations, and a quicker solution for student arranged exams sites. There are lots of changes in store for

We’re finding ways to bring you additional value in 2020Printable CUIC certificates, easier tracking for accreditations, and a quicker solution for student...

04 Nov, 2019

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Modernized GLOBE IN HANDS Design Trademark Now Available!

The original HANDS & GLOBE Design trademark was registered in 1967 and is owned by the World Council of Credit Unions. Today it is the credit union symbol in over 70 countries around the world. The new “GLOBE IN

The original HANDS & GLOBE Design trademark was registered in 1967 and is owned by the World Council of Credit Unions. Today it...

23 Oct, 2019

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Premium bank accounts

On October 1, Scotiabank launched its new premium banking package, the Ultimate Package. The bank’s news release touts a number of enhanced features including unlimited debit and e-Transfer transactions, $139 off

On October 1, Scotiabank launched its new premium banking package, the Ultimate Package. The bank’s news release touts a number of enhanced features including...

15 Oct, 2019

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Card locking update

Updating the September 24 Competitive Intelligence Update article, further research found that three of the five banks offer card locking features. RBC has locking features for both credit cards and client cards. Both

Updating the September 24 Competitive Intelligence Update article, further research found that three of the five banks offer card locking features. RBC has...

15 Oct, 2019

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Open Banking Framework Update

The introduction of an Open Banking Framework in Canada is still in the planning stages, although conversation and discussion in policy and strategy areas are ramping up. Recapping events of 2019 In January, the

The introduction of an Open Banking Framework in Canada is still in the planning stages, although conversation and discussion in policy and strategy areas...

15 Oct, 2019

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Investing in Education

RBC teams up with Riipen In keeping with its objective of helping young Canadians find the training and skills needed to prepare them for work, RBC Future Launch has partnered with Riipen to provide students with

RBC teams up with Riipen In keeping with its objective of helping young Canadians find the training and skills needed to prepare them for work, RBC Future Launch...

15 Oct, 2019

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MarketSmarts: Navigating branch strategy in the digital age

Technology has changed the world of retail dramatically over the last two decades. The rise of e-commerce and the evolution of connected devices have transformed the way consumers shop and access services. While

Technology has changed the world of retail dramatically over the last two decades. The rise of e-commerce and the evolution of...

01 Oct, 2019

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Tools to Help CUs Assess “Fit” with Cannabis-related Businesses

Mar 6, 2019 - In June 2018, Parliament made the legal consumption of recreational cannabis a reality for Canadians with passage of the Cannabis Act. The Act creates a stringent licensing and regulatory regime for

Mar 6, 2019 - In June 2018, Parliament made the legal consumption of recreational cannabis a reality for Canadians...

12 Aug, 2019

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New Rules on Public Naming Now in Effect for FINTRAC

Passage of Bill C-97, the Budget Implementation Act, 2019, at the end of June has brought into force new naming rules regarding violations of provisions under the Proceeds of Crime (Money Laundering) and

Passage of Bill C-97, the Budget Implementation Act, 2019, at the end of June has brought into force new naming rules regarding...

10 Jul, 2019

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Changes to Money Laundering Regulations Now Published

The long-expected amendments to regulations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) have been published in the July 10, 2019 edition of the Canada Gazette, Part

The long-expected amendments to regulations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) have...

10 Jul, 2019

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Cyber Security Information & Resources

Cyber security has been in the news recently, and unfortunately not with a good news story. But this does offer an excellent opportunity for credit unions to review their own cyber security processes and consider

Cyber security has been in the news recently, and unfortunately not with a good news story. But this does offer an excellent opportunity for credit...

10 Jul, 2019

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Concern about retirement savings

Boomers worry about savings Canadian Boomers aged 50 years plus who are not yet retired worry that they haven’t saved enough money for retirement, according to a recently released RBC survey. This poll, conducted in

Boomers worry about savings Canadian Boomers aged 50 years plus who are not yet retired worry that they haven’t saved enough money for retirement,...

04 Jul, 2019

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MarketSmarts: Personalization at Scale

In today’s digitally-enabled, consumer-driven marketplace, customer experience transformation is increasingly becoming the focal point of competitive strategy. Advancements in technology have diminished structural

In today’s digitally-enabled, consumer-driven marketplace, customer experience transformation is increasingly becoming the focal point of competitive...

01 Jul, 2019

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Update on CMHC First-Time Home Buyer Incentive and the Shared Equity Mortgage Provider Fund

Last week, the Honourable Jean-Yves Duclos, Minister of Families, Children and Social Development and Minister Responsible for Canada Mortgage and Housing Corporation (CMHC), announced the details and expected launch

Last week, the Honourable Jean-Yves Duclos, Minister of Families, Children and Social Development...

26 Jun, 2019

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Strategic Management Fall Cohort (CUIC 315): A Powerful Succession Planning Tool For Managers

Create a competitive advantage for your credit union by enrolling in this three-month, university-level course. Students will explore timely topics and attend guest presentations related to digital strategies,

Create a competitive advantage for your credit union by enrolling in this three-month,...

26 Jun, 2019

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OSFI Issues Information Sheet, States B-20 Working

Jessica Brandon-Jepp, Advocacy and Government Relations Advisor, Canadian Credit Union Association On Monday June 10, the Office of the Superintendent of Financial Institutions (OSFI) posted a Guideline B-20

Jessica Brandon-Jepp, Advocacy and Government Relations Advisor, Canadian Credit Union Association On Monday June 10, the Office of the...

12 Jun, 2019

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Money Laundering in B.C.

In recent months, British Columbia has been identified as a global hub for money laundering. A recent report has estimated that more than $7 billion was laundered in B.C. just last year, with $5 billion of that money

In recent months, British Columbia has been identified as a global hub for money laundering. A recent report has estimated that more than $7 billion was laundered...

07 Jun, 2019

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How comfortable are you with silence?

Sandra McDowell, Faculty, Cusource Education When you ask others a question and they do not respond immediately, how quickly do you fill the space with your words? What would happen if you waited for them to

Sandra McDowell, Faculty, Cusource Education When you ask others a question and they do not respond immediately, how quickly do you fill the...

07 Jun, 2019

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Canadian Credit Union Association launches new national brand

Toronto, ON — The Canadian Credit Union Association is launching a new national brand program that will celebrate the defining principles of Canada’s credit unions, highlighting how they deliver on what Canadians

Toronto, ON — The Canadian Credit Union Association is launching a new national brand program that will celebrate the...

21 May, 2019

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CCUA Board Update

During the board meeting held at the conference, Bill Maurin, President and CEO of Meridian was acclaimed as Chair, and Paul Kelly, President and CEO of ConnectFirst Credit Union as Vice Chair. We have no new board

During the board meeting held at the conference, Bill Maurin, President and CEO of Meridian was acclaimed as Chair, and Paul Kelly, President and CEO of ConnectFirst...

15 May, 2019

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Anti-Money Laundering and Anti-Terrorist Financing

Sandra is the hard-working compliance officer who listens carefully as staff members point out a variety of unusual transactions in the business account of a local restaurant. As the pieces fall into place, Sandra

Sandra is the hard-working compliance officer who listens carefully as staff members point out a variety of unusual transactions in the...

08 May, 2019

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Digital Transformation - Are you ready?

Digital transformation is the integration of business and management skills with traditional IT skills. This convergence is causing companies to rethink existing organizational structures, create new roles and recruit

Digital transformation is the integration of business and management skills with traditional IT skills. This convergence is causing companies to...

08 May, 2019

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2019 National Award Winners

Last night the winners of the 2019 National Awards Program were revealed during CCUA's Gala and Awards Ceremony which takes place every year at our National Conference. This year's award recipients

Last night the winners of the 2019 National Awards Program were revealed during CCUA's Gala and Awards Ceremony which takes place every year at our National...

08 May, 2019

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Truth and Reconciliation Update

Indi Madar, Policy Advisor, Community Impact At CCUA’s 2018 AGM, credit union members adopted a member resolution on Truth and Reconciliation. The resolution asked that CCUA adopt the United Nations Declaration

Indi Madar, Policy Advisor, Community Impact At CCUA’s 2018 AGM, credit union members adopted a member resolution on Truth and Reconciliation. The...

01 May, 2019

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Canada’s New Trademark Law Comes into Force on June 17, 2019

Sharon Varney, Senior Manager, Corporate Services After a five-year delay, Canada’s new trademark laws take effect on June 17, 2019. The legislation contains long-awaited amendments to modernize the trademark

Sharon Varney, Senior Manager, Corporate Services After a five-year delay, Canada’s new trademark laws take effect on...

17 Apr, 2019

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Newfoundland and Labrador Budget 2019 – CCUA Synopsis

Jennifer English, Director, Government Relations (Atlantic), Canadian Credit Union AssociationOn Tuesday, April 16, 2019, the Honourable Tom Osbourne, Minister of Finance and President of the Treasury Board for

Jennifer English, Director, Government Relations (Atlantic), Canadian Credit Union AssociationOn Tuesday, April 16, 2019, the...

16 Apr, 2019

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MarketSmarts: The Digital Ecosystem Imperative

Digital platforms are disrupting industries across our economy. Companies like Amazon, Uber, Facebook, Airbnb, and others have redefined where consumers go to get services and upended the business models of the

Digital platforms are disrupting industries across our economy. Companies like Amazon, Uber, Facebook, Airbnb, and others have redefined where...

02 Apr, 2019

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Tips for Managing Your Time

Time is a limited resource at work. Developing good time management skills takes discipline. It is a conscious effort to know what you are doing and for how long. It is defending your schedule and fending off

Time is a limited resource at work. Developing good time management skills takes discipline. It is a conscious effort to know what you are doing and for how...

29 Mar, 2019

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Six Powerful Benefits of Leading With Questions

Sandra McDowell, Facilitator, Cusource Education and Professional Development The coach approach to leadership is based on the premise that asking questions of others is significantly more effective than telling

Sandra McDowell, Facilitator, Cusource Education and Professional Development The coach approach to leadership is based on the premise...

29 Mar, 2019

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Big Win for Credit Unions in Federal Budget

Ottawa, ON — Today, the Minister of Finance Bill Morneau presented his government’s fourth federal budget, and the final one before the next federal election, expected to take place in October of this year.

Ottawa, ON — Today, the Minister of Finance Bill Morneau presented his government’s fourth federal budget, and the final one before the next...

19 Mar, 2019

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Mindful Leadership - Are you Paying Attention?

Sandra McDowell, Faculty, Cusource Education Research suggests that the ability to pay attention is on the decline. A study by Microsoft (May 2015) shows that human attention spans are now lower than those of

Sandra McDowell, Faculty, Cusource Education Research suggests that the ability to pay attention is on the decline. A study by...

01 Mar, 2019

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Women's Stream of CCUA's National Mentorship Program

While highly capable women are increasing their presence and influence in senior executive and board positions across the credit union system, there is more work to do. We know that businesses promote those

While highly capable women are increasing their presence and influence in senior executive and board positions across the credit union...

01 Mar, 2019

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Writing a Proposal with Heart and Smart

Amber Taverner, Content Coordinator, Cusource Education Writing a meaningful proposal that demonstrates both heart and smart, creates a document that is beneficial for both the member and the credit union. The

Amber Taverner, Content Coordinator, Cusource Education Writing a meaningful proposal that demonstrates both heart and smart, creates a document...

01 Mar, 2019

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Digital Identity and Credit Unions

Paul Gordon, Senior Manager, Managed Services & Network Compliance, Canadian Credit Union AssociationIt’s 2019 and if you haven’t heard the about the term ‘Digital Identity’ I’m betting that this will be the year

Paul Gordon, Senior Manager, Managed Services & Network Compliance, Canadian Credit Union AssociationIt’s 2019 and if you haven’t heard the about the...

20 Feb, 2019

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Fraud prevention is an ongoing challenge: Credit unions can help to educate their staff and members

2019 marks the 15th anniversary of Fraud Prevention Month in Canada. Fraud Prevention Month, which takes place in March each year, is organised by the Competition Bureau of Canada to bring together government agencies

2019 marks the 15th anniversary of Fraud Prevention Month in Canada. Fraud Prevention...

19 Feb, 2019

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Cybersecurity - Necessary security controls

By LCUC CIO Cyber Security Team In today’s day and age, it is crucial that your organization develops a strategic plan to ensure necessary controls are in place to mitigate the risk of cyber security related

By LCUC CIO Cyber Security Team In today’s day and age, it is crucial that your organization develops a strategic plan to ensure necessary...

13 Feb, 2019

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The Cyber Fraud Epidemic

Paul Gordon, Senior Manager, Managed Services & Network Compliance, Canadian Credit Union AssociationA report released in 20181 by the antivirus company McAfee estimated the global annual cost of cyber crime to be

Paul Gordon, Senior Manager, Managed Services & Network Compliance, Canadian Credit Union AssociationA report released in 20181 by the antivirus company McAfee...

06 Feb, 2019

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Confronting Money Laundering and Terrorist Financing: Moving Canada Forward

Beverly Cleveland, AVP, Compliance; Sr. Legal Counsel, Canadian Credit Union AssociationIn November, the House of Common’s Standing Committee on Finance released its report Confronting Money Laundering and Terrorist

Beverly Cleveland, AVP, Compliance; Sr. Legal Counsel, Canadian Credit Union AssociationIn November, the House of...

19 Dec, 2018

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CCUA selected as Greater Toronto Top Employer for 2019

Toronto, ON — CCUA is proud to be chosen as one of Greater Toronto’s Top Employers for 2019. Read more about the award here: http://ow.ly/9ACb30mU2rY

Toronto, ON — CCUA is proud to be chosen as one of Greater Toronto’s Top Employers for 2019. Read more about the award...

07 Dec, 2018

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Canada's Mandatory Breach Notification and Reporting Rules Now in Effect

Bev Cleveland, AVP, Compliance & Senior Legal Counsel, Canadian Credit Union AssociationOn November 1, 2018, new provisions in the Personal Information Protection and Electronic Documents Act (PIPEDA) related to

Bev Cleveland, AVP, Compliance & Senior Legal Counsel, Canadian Credit Union AssociationOn November 1, 2018, new...

07 Nov, 2018

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CUBOS News

Supporting credit unions achieve their business banking goals.After three years of service to the CUBOS community Gavin Toy, CEO of Westminster Savings Credit Union is passing the role of Steering Committee Chair to

Supporting credit unions achieve their business banking goals.After three years of service to the CUBOS community Gavin Toy, CEO of Westminster Savings Credit Union is passing...

07 Nov, 2018

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CUBOS News and Updates

Earlier in 2018 the Credit Union Business Owner Strategy (CUBOS) commenced integration with CCUA to leverage the strengths of both organizations for the benefit of Canadian credit unions. CUBOS is funded by its member

Earlier in 2018 the Credit Union Business Owner Strategy (CUBOS) commenced integration with CCUA to leverage the strengths of both organizations for the benefit of...

27 Sep, 2018

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The NEW MSR Start Series - Foundational Content to Support Your Onboarding Initiatives

By Janet Toner Six condensed eLearning modules designed to provide MSRs with the foundational knowledge needed when first starting in their role. Topics include cash department best practices, core credit union

By Janet Toner Six condensed eLearning modules designed to provide MSRs with the foundational...

15 Aug, 2018

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2018 National Conference Summary

Read our 2018 National Conference Summary here.

21 Jun, 2018

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2018 CCUA National Shared Vision Survey Results

CCUA completed a national survey in March to capture a substantiated view of how credit unions see their future, including strategies to compete and perceived barriers to success. The effort was undertaken to support

CCUA completed a national survey in March to capture a substantiated view of how credit unions see their future, including strategies to...

25 May, 2018

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Credit Union Direction Achievement Program - Level A, B, C, and CE now available in eClass Format

Janet Toner, Product Specialist, Canadian Credit Union Association New directors want a better understanding of their role and of the business for which they are accountable. Experienced directors want to be-in-the

Janet Toner, Product Specialist, Canadian Credit Union Association New directors want a...

20 Mar, 2018

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2018 National Mentorship Program (NMP) Launched in NEW Digital Platform

March 6, 2018 Kristen Ridley, Communication ManagerAre you ready for transformational program change? This year we're leveraging the power of MentorCity™. A new digital application and matching process, paired with

March 6, 2018 Kristen Ridley, Communication ManagerAre you ready for transformational program change? This year...

06 Mar, 2018

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New eLearning Module Robbery Preparedness is #Trending

Anya Wood, Director, Product Development and Delivery, CusourceA robbery is a rare and traumatic event that is a reality of our business. Your first instinct may be to panic, but knowing the right steps to take in the

Anya Wood, Director, Product Development and Delivery, CusourceA robbery is a rare and traumatic event that is a reality of our...

25 Jan, 2018

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Keeping Tabs on the Canadian Economy with Conference Board of Canada Reports

The Canadian Credit Union Association subscription to the Conference Board of Canada’s e-Library includes reports, conference e-proceedings and webinars on many topics: national and provincial short-term economic

The Canadian Credit Union Association subscription to the Conference Board of Canada’s e-Library includes...

12 Jan, 2018

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Do Good While Doing Well: Register for the First-Ever Credit Union Community Impact Certificate

The credit union system abounds with knowledge and experience on how to use the credit union business model for positive impact while driving growth for the credit union. Gathered together for the first time,

The credit union system abounds with knowledge and experience on how to use the credit...

12 Jan, 2018

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Desjardins, Centrals and CUMIS Merge Wealth Management Subsidiaries to Create Aviso Wealth

Desjardins Group and a partnership comprised of Canada's five provincial credit union centrals (the Centrals) and The CUMIS Group announced on December 12, 2017 that they have entered into a definitive agreement to

Desjardins Group and a partnership comprised of Canada's five provincial credit union centrals...

20 Dec, 2017

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CUBOS Integrates with CCUA: Great opportunity for collaboration

The Credit Union Business Owner Strategy (CUBOS) is a collaboration of more than fifty credit unions that share an interest in supporting the growth and development the business owner market. This group of credit

The Credit Union Business Owner Strategy (CUBOS) is a collaboration of more than fifty credit unions that share an interest...

08 Dec, 2017

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CDF Canada Positions for Growth

Yesterday, the Board of Directors of the Co-operative Development Foundation of Canada (CDF Canada) announced that Michael Casey has left his position as Executive Director. Mr. Casey presided over the successful

Yesterday, the Board of Directors of the Co-operative Development Foundation of Canada (CDF Canada) announced that Michael Casey has left his position as...

08 Dec, 2017

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The 2018 Business Professional Development Program Cohort is Open for Registration

Kristen Ridley, Communication Manager, Canadian Credit Union Association The Business Professional Development Program (BPDP) is a unique, 12-month program designed for credit union employees at all levels of

Kristen Ridley, Communication Manager, Canadian Credit Union Association The Business Professional...

23 Nov, 2017

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Canadian Credit Unions Celebrate Positive Impact on Community and Economy on International Credit Union Day

To celebrate International Credit Union Day, the Canadian Credit Union Association has released its 2017 Credit Union Community & Economic Report, which celebrates Canada’s credit unions and caisses

To celebrate International Credit Union Day, the Canadian Credit Union...

19 Oct, 2017

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New FSR e-Module Available

Veronica Mastroianni, Communications Coordinator, Canadian Credit Union AssociationCusource® Professional Development and Education is launching new FSR e-Modules, designed to help new and veteran financial

Veronica Mastroianni, Communications Coordinator, Canadian Credit Union AssociationCusource® Professional Development and Education is launching new FSR...

28 Sep, 2017

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Director DNA Study Results Now Available

A year ago, CCUA launched a new and important initiative in partnership with York University’s Schulich School of Business to create “the Directors DNA”, which will establish a baseline of skills, competencies and

A year ago, CCUA launched a new and important initiative in partnership with York University’s Schulich School of Business to create “the Directors...

26 May, 2017

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CCUA Partners with CICEA to Offer Certified Executive Advisor Designation Program to Credit Unions

With an aging demographic, the need for credit union staff to be fully versed on the roles and financial responsibilities of executors of wills has never been greater. In fact, a few years ago, the Conference Board of

With an aging demographic, the need for credit union staff to be fully versed on the roles...

17 Nov, 2016

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New Online Leadership Development Program Specifically for Credit Unions

We are excited to announce that starting April 4th, 2016, the Canadian Credit Union Association’s (CCUA) professional development and education division, Cusource®, will partner with the eLeadership

We are excited to announce that starting April 4th, 2016, the Canadian Credit Union Association’s (CCUA)...

10 Mar, 2016

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