Canadian Credit Union Association

The Canadian Credit Union Association (CCUA) is the national credit union trade association that provides services to Canada’s credit unions, caisses populaires (outside of Quebec), and regional Central organizations. CCUA is distinct in its commitment to cooperative values, and is the first national credit union-governed organization in Canada.

Our Vision

We support the success of Canada’s credit unions.

Our Mission

The success of credit unions is at the core of what we do. We are a strong advocate. We raise awareness and provide quality research and education. We are a collaborative leader on emerging industry issues.

We deliver value-driven services provided by exceptional people.

We are agile and effective, as well as cost-conscious in everything we do.

To learn more about the services we provide and the impact we make, view our digital brochure here.

Our Commitment

At CCUA, we aim to foster an inclusive culture where our differences are celebrated and viewed as the strength that drives our collective impact and success. Our goal is to honour and embrace our authentic stories and those of our members. At our core, we respect and appreciate diverse perspectives, and we are committed to the true meaning of cooperative values, rooted in our mission to serve our members and advance our communities.  

Our committees and working groups play an important role in connecting credit unions, Centrals, and our strategic partner organizations. Each committee provides a collaborative forum for the exchange of knowledge and information, enabling our members to provide strategic input to the work of the association.

Learn more about our committees and working groups here.

Our Values

United by Our Values

Our values describe the journey we are on together to support credit union success and define how we treat each other and our members every day.

We work together.

  • Communicate openly and honestly.
  • Prepare an equal seat at the table for everyone.
  • Know we are stronger together.

We strive to be our best.

  • Aim to continuously improve.
  • Apply our collective intelligence to solve pressing problems.
  • Champion progress even when it’s difficult.

We do what we say.

  • We always do the right thing.
  • Understand that listening is the key to respecting.
  • Take ownership and learn from our mistakes.