As the association for credit unions and caisses populaires in Canada (excluding Quebec), CCUA actively works to help credit unions stay competitive and navigate disruptions to the industry while keeping close the cooperative principles at the heart of their historical mission. We know that a robust credit union sector offers Canadians a vital choice in financial services. And, we understand that it’s important now more than ever that credit unions speak with one voice on issues that affect their collective business and member successes.
The value we offer:
Advocacy & Compliance
We advocate with one, strong voice to ensure that national and provincial public policy, regulation and compliance regimes reflect the distinctive strengths, best interests, and contributions of credit unions.
We provide:
- Analysis and guidance on legislative and regulatory developments
- Submissions to regulators, government departments, and agencies on legislative and regulatory issues
- Tools and resources to help our members comply with national regulatory requirements
- Grassroots advocacy resources and tools for members engage with legislators at all levels
- Annual Advocacy Day in Ottawa (‘Hike the Hill’)
- Community impact support by influencing public policy priorities and providing access to ESG and financial literacy resources
Awareness & Insights
We drive national awareness of credit unions and emphasize the value of the credit union industry to Canadians as a vital banking option. We are your trusted source for thought leadership, providing insights through research, data, webinars, and conferences to help inform your credit union’s strategies for the future.
We do this through:
- National awareness initiatives targeted towards younger Canadians and newcomers
- Media outreach
- Issues management and crisis communications support
- Custom-designed conferences and thought leadership webinars
- Retail marketing materials
- Insightful research reports, products, and member discounts to industry-leading research providers
Education & Professional Development
We partner with Dalhousie University and industry-leading experts, to deliver learning programs that equip credit union leaders, employees and Boards with the skills, capabilities, and knowledge they need to support the growth of their businesses.
We offer credit union-specific courses, programs and plans, such as:
- Risk management and regulated compliance training,
- Role-specific professional development plans,
- Professional accreditations, certifications and designations
- Credit union-focused governance training for Board Members,
- Enterprise-wide sales and service programs,
- Competency-based skill assessments and prescribed learning paths,
- Leadership and coaching programs,
- The National Mentorship Program
Learn more about the services we provide and the impact we make here.
Ready to become a member?
Contact inquiries@ccua.com for more information. Membership Terms and Conditions can be found here.
Is your credit union already a member? Access Member-Only Content.
If you are an employee or director of a member credit union, caisse Populaire (outside of Quebec) or a regional Central, you are eligible to access member-only content through our website by creating an account.
Committees and Working Groups
We connect credit unions, Centrals and strategic partner organizations to collaborate and exchange knowledge and information, enabling our members to provide strategic input to the work of the association.
Learn More Committees and Working Groups
Advocacy & Compliance
We work in partnership with governments at all levels to allow credit unions to promote public policy solutions that contribute to economic growth, banking innovation, social impact and greater community prosperity.
Learn More Advocacy & Compliance
Education & Professional Development
We offer best-in-class training and development for credit union employees and directors in a variety of formats to accommodate different learning styles and learning objectives. All programs are designed specifically for the credit union system, often by credit union professionals.
Learn More Education & Professional Development