Canadian Credit Union Association

Save big on subscription costs to industry leading research providers by participating in CCUA’s collective group subscriptions.

One of Canada’s leading independent research organizations, the Conference Board of Canada specializes in economics and human resources research. CCUA members can get enterprise-wide access to the full suite of research including:

  • Canadian, provincial, and major city economic outlooks and insights
  • Canadian industry outlooks and insights
  • Business and consumer confidence indices
  • US and world economic outlooks
  • HR benchmarking
  • Diversity and inclusion research
  • Compensation planning
  • Learning & development research
  • And much more!

Explore what the Conference Board has to offer at For more information email

Filene is North America’s leading credit union think tank. Credit unions that sign-up to participate in CCUA’s group subscription will have access to Filene research reports and webinars. Topics covered include consumer thinking, talent, community impact, operations, DEI, business strategy, data analytics, technology, and more.

Check out for more information and email to learn more about participating in CCUA’s group subscription

Enjoy RMA’s institutional member benefits and access to the RMA eMentor platform by participating in CCUA’s group subscription. RMA’s eMentor platform offers access to training and industry resource material (industry reports, NAIC annual statement studies of financial ratio benchmarks and cash flow measures) designed for credit and lending professionals.

Visit to learn more about RMA and to see what RMA’s eMentor platform has to offer. Email to learn more about CCUA’s group subscription option.

Ipsos Customer Service Index (CSI)

The Ipsos Customer Service Index is a quarterly survey ranking Canadian financial service institutions on a number of customer experience related criteria as well as insights into market share, channel usage and more.

Access the latest CSI reports here (member login required).

Having trouble accessing something?

Contact the research team

Rhys McKendry
Manager, Research

Diane Dunn
Senior Research Analyst