Leadership Team

Jeff Guthrie joined the Canadian Credit Union Association (CCUA) as President and CEO on July 1, 2022. He is an accomplished financial services executive with a wide range of experience in financial services and leading organization-wide transformations.

Jeff began his career in retail banking at RBC Royal Bank (RBC) as a teller. During his tenure with RBC, he held a wide variety of roles of increasing responsibilities, eventually becoming a member of the executive team as Vice-President, Card Services.

Inspired by taking on a new challenge, in late 2000, he left RBC and became one of the founding executives of Moneris Solutions (Moneris). Today Moneris is Canada’s number one payment processor and one of North America’s largest. Over his 19-year tenure at Moneris, he held a wide-range of senior roles, including Senior Vice-President Operations and Integrations, Chief Operating Officer, and Chief Sales and Marketing Officer.

During his time with Moneris, he served on the MasterCard Canada, Visa International, and Discover North American Advisory Boards. He also served as an advisor to the Canadian Professional Sales Association (CPSA) on developing the competencies and curriculum to establish sales as a graduate degree program.

Most recently, Jeff served as President and COO of Hank Payments, a Canadian start-up focused on providing tools to help consumers improve their financial well-being.

He is currently an advisor to Payment Source Inc., a payments company focused on financial inclusion in Canada.

Jeff holds a Master of Management from McGill University, specializing in international business. An avid traveller, he has visited over 40 countries and plans to continue to explore the world with the lifting of restrictions. Over the past two years, he has filled the travel void by publishing over 20 essays on various subjects, such as economic recovery, mental health, and cryptocurrencies.

Never shy of a challenge, Jeff is an accomplished ultra-marathon runner, having completed races in the most extreme conditions, including the Egyptian Sahara, Amazon Basin, Northern Iceland, and Fijian mountains.

When not indulging his passion for travel and adventure, Jeff resides in Toronto, Canada.

Brenda M. O’Connor is Vice President, Governance & Strategy at the Canadian Credit Union Association (CCUA).   As a member of CCUA’s Executive Team, she is responsible for all legal, compliance, governance and strategy matters.  A member of the Ontario bar, a graduate of the University of Ottawa Law School and Carleton University, Brenda brings over 30 years of experience in financial services regulation, compliance and legislative policy to her role as a strategic legal advisor and advocate for Canada’s credit unions.

Brenda has served on the Board of Directors of Interac Corp. and is currently a Governor on the Carleton University Board of Governors and Vice-Chair of Carleton’s Governance Committee.  She has completed the Queen’s Strategy Program and the Rotman ICD Directors Education Program.  Earlier in her career, Brenda spent some time in private practice and held senior legal positions at CIBC and ING Canada.

Michael Hatch is CCUA’s Vice President of Government Relations. Michael manages the team that runs CCUA’s advocacy and policy work at the federal and provincial levels on behalf of credit unions. Prior to joining CCUA in 2018, Michael spent a decade at a government relations consulting firm working primarily for national associations. During that time he also served as chief economist to a large retail trade association, and was their national media spokesperson as well, conducting well over 2,000 media interviews in all formats over ten years. Michael also worked on Parliament Hill for three years as an economic policy advisor. Originally from Newfoundland, Michael has a degree in Economics from the University of Toronto.

Korinne is a seasoned executive with over 25 years of business consulting, learning and leadership experience ranging from an entrepreneurial start-up that she built and subsequently sold to leading learning teams at PwC, IBM, CIBC and now CCUA.

Korinne’s current role as Vice President of Education & Events is focused on the delivery of educational services and design of conferences for the credit union system’s 28,000 employees and 2500 directors across Canada.

Korinne served on the Board of the Institute for Performance and Learning for 5 years, and for 2 years held the role of Chair. She currently serves as Chair of the Public Services Health & Safety Association (PSHSA) for the Ontario Government and sits on an advisory panel for the Canadian Securities Institute (CSI).

Korinne was a member of the Steering Committee of the 30% Club Canada, focused on bringing more women onto Canadian Corporate Boards.

Korinne has recently been appointed to the board of the Cooperative Development Foundation (CDF) and elected to the board of ABC Life Literacy.

Dimah Khalili is a seasoned communication and digital marketing leader, with extensive national and global experience, helping organizations to bring their missions and brands to life through compelling stories, strategic thought leadership, and robust strategies that leverage creativity, design thinking, and project management skills.

In previous roles, Dimah worked for world leaders in the public and non-profit sectors, including the late King Hussein of Jordan, King Abdullah II of Jordan, and The Crown Prince of Wales. Additionally, she worked in the private sector for a global multi-billion-dollar private equity firm, Saraya Holdings.

Dimah was awarded the Jordanian Medal (Decoration) for Achievements at the World Economic Forum, Dead Sea by Jordan King Abdullah II in 2003. Also, she is a recipient of two academic scholarships: the Carol Dickson Memorial Scholarship by Rotman School of Management, the University of Toronto in 2012, and the British Chevening Scholarship by the UK Foreign and Commonwealth Office in 2000.

Dimah holds an Executive MBA in General Management from the University of Toronto, a master’s degree in International Communications and Development from the City University of London, UK, and obtained a Bachelor of Arts in Journalism and Mass Communication with a specialization in PR and Advertising, and a Minor in Economics from the American University.

Dimah has lived in five countries and travelled to over 60 countries across the globe. She is also an aspiring public speaker, having participated in conferences and panel discussions on topics related to strategic planning, communications and innovation. Dimah enjoys yoga, hiking, sailing and food. And she is passionate about volunteering, ESG (environment, social and governance) and serving her community.