Employee Learning
Whether you’re new to the credit union system or have been looking to advance your skills in a particular area, we have courses, programs and tools you can use to help achieve your professional development goals.
We Offer Training For:
Employee Onboarding
Our onboarding courses help new credit union employees build their knowledge and grow their confidence so they can succeed.
Learn More Employee OnboardingMember Service Representatives
A positive member experience starts with confident and effective frontline staff. View our online training and an accreditation program for credit union MSRs.
Learn More Member Service RepresentativesFinancial Service Representatives
Financial Services Representatives are at the core of building solid member relationships. View our online training and an accreditation program for credit union FSRs.
Learn More Financial Service RepresentativesBusiness Lenders
We offer a comprehensive series of business lending courses and programs, including the industry-recognized Business Lender Accreditation offered through the Credit Union Institute of Canada (CUIC).
Learn more Business LendersConsumer Lenders
We offer courses, many which lead to an industry-recognized Consumer and Residential Mortgage Lender Accreditation offered through the Credit Union Institute of Canada (CUIC).
Learn more Consumer LendersContact Centre Representatives
Designed in partnership with credit union experts, these courses address the current needs of Contact Centre Representatives and help them excel and advance in their careers.
Learn more Contact Centre Representatives