Canadian Credit Union Association

Understanding Financial Wellness Across Generations

The choice of a financial institution can influence personal and generational financial well-being. Continuing our series on Canadians’ financial health, the Canadian Credit Union Association (CCUA) has released new insights focusing on the financial experiences and perceptions of Millennials and Generation Z compared to older generations.

This latest report provides a detailed look at the financial challenges and attitudes towards money management among different age groups. This is the second installment in a series focused on Canadians’ financial well-being and attitudes toward money. To access the previous report in this series, click here.

Insights on Generational Financial Health

Our recent survey, which included 1,639 Canadians, highlights important differences in financial stability and planning across age groups. Key findings from the report include:

  • Millennials and Generation Z are more likely to report poor financial health and express concerns about their financial future compared to older Canadians.
  • A significant number of younger Canadians under 55 lack emergency savings adequate to cover extended periods, highlighting a vulnerability in financial security.
  • Younger demographics show greater dissatisfaction with the financial planning services available to them, indicating a need for more tailored financial advice.

These points illustrate the specific financial pressures faced by younger Canadians and the broader implications for financial service providers.

Service Satisfaction and Customization: The Role of Credit Unions

The survey also examines how financial institutions can better serve their clients, particularly younger ones, through personalized services. Credit unions, known for their member-centric approach, are well-positioned to meet these needs due to their focus on personalized banking solutions.

  • Younger members appreciate financial institutions that understand and respond to their specific challenges.
  • Credit unions are noted for providing relevant and personalized financial guidance, which is crucial for younger Canadians who are navigating through a more uncertain economic environment.

About the Survey

This research was conducted using members of the Angus Reid Forum to ensure a representative sample of the Canadian population. The findings highlight the importance of understanding and addressing the distinct financial needs of different generations.

Conclusion: Prioritizing Personalized Financial Services

The results from this survey emphasize the importance of personalized financial services that cater to the unique challenges of younger generations. Credit unions, with their commitment to tailored services and community involvement, are particularly suited to address these needs.

CCUA continues to advocate for the credit union sector as a crucial player in enhancing Canadians’ financial well-being across all age groups. The insights from this report affirm the value of our approach, focusing on the needs of our members.

The full report is accessible and available for download below.