Our highly respected Credit Union Institute of Canada (CUIC) courses and programs have been developed in partnership with Dalhousie University and credit union experts. Credit unions across the country recognize the rigour of CUIC content and the exceptional experiences they create for learners. Many credit unions have incorporated the CUIC courses and programs into their position requirements. CUIC has been a trusted source of credit union focused training solutions since 1972.
Explore CUIC Offerings
In today’s business environment, continuous learning creates competitive advantage. Thousands of credit union employees choose a CUIC course or designation to support their work and increase their professional standing. CUIC cohort students report they have more than 100% greater confidence in their role, having completed a CUIC course and 90% would recommend the course to others. We also know that 56% of students who complete a CUIC course are doing so because they are working towards completion of a CUIC accreditation or designation.
“My career goals are to be in a management position in the future, this course is on the path to getting there.” CUIC 225 learner
View the CUIC at a Glance here
CUIC Courses
CUIC courses have been written for credit union employee, by credit union subject matter experts, guided by our academic partner Dalhousie University. Each course is divided into sections (modules) to make it easier to focus on one topic at a time. While the courses have been designed for self-study, almost 60% of our learners choose to study in a cohort. All CUIC courses require the learner to write an online, proctored exam, to successfully pass the course. The minimum pass grade for a CUIC course is 60%.
CUIC courses are available in three formats:
Self-Study
Register anytime and complete the course at your own pace. Write your exam within 12 months to earn your credit! Your final grade is based solely on the exam.
Cohort
CUIC cohorts are 12-week, instructor-led online classes offered twice a year. The Spring cohort semester begins in March and ends with a final exam in June, and the Fall cohort semester begins in September and ends with a final exam in December. Your final grade is based on a combination of participation (10%), assignments (40%), and the final exam (50%).
“The most important thing I learned during my CUIC cohort was the ability to ask the right questions when conducting an interview with a member. I also learned the importance of being up to date on the policies and procedures for my credit union.” CUIC 210 cohort participant 2023.
Dedicated Cohort
All CUIC courses are available for a dedicated cohort delivery. Our team can customize the weekly discussion forums and other cohort details to ensure the unique needs of your team are met. Consider the added value of training your frontline in member service, consumer or business lending, or your senior team in strategic management. Past dedicated cohorts have reported an ROI of 1:40 when calculating skill gain and time savings compared to their investment. Get started today by connecting with a member of our team: clientsolutions@ccua.com
Click the links below to register for cohort or self-study sessions. Contact clientsolutions@ccua.com to arrange a dedicated cohort.
Note: CCUA Campus login is required to register. Don’t have an account? Email clientsolutions@ccua.com with your full name and credit union email address and they will set you up!
Courses available for registration:
| CUIC Course | Self-Study (Begin anytime) | Fall Cohort | Spring 2025 Cohort (Mar – June 2025) |
| CUIC 185 Products and Services | Register Now | Registration Opens Spring 2025 | Register Now |
| CUIC 201 Credit Unions: Different by Design | Register Now | Registration Opens Spring 2025 | Register Now |
| CUIC 210 Consumer and Residential Mortgage Lending | Register Now | Registration Opens Spring 2025 | Register Now |
| CUIC 225 Credit Union Financial Management | Register Now | Registration Opens Spring 2025 | Fall Cohort only |
| CUIC 240 Fundamentals of Personal Financial Planning | Register Now | Registration Opens Spring 2025 | Register Now |
| CUIC 315 Strategic Management for Credit Union Professionals | Cohort only | Registration Opens Spring 2025 | Fall Cohort only |
| CUIC 325 Human Resource Management | This course was retired on December 31, 2023. | Offered through Dalhousie University Contact Client Solutions for details and discount code | Offered through Dalhousie University Contact Client Solutions for details and discount code |
| CUIC 345 Business Lending | Register Now | Registration Opens Spring 2025 | Register Now |
| CUIC 346 Agricultural Lending | Register Now | Registration Opens Spring 2025 | Fall Cohort only |
| CUIC 350 Commercial Real Estate Lending | Register Now | Registration Opens Spring 2025 | Fall Cohort only |
Learn more about the CUIC courses here
CUIC Programs
Completing a professional accreditation can offer numerous benefits that enhance both personal development and career progression. CUIC accreditations and designations provide recognition of the quality and credibility of one’s skills and knowledge, ensuring that they meet a defined standard of excellence. Completing a CUIC program can lead to higher earning potential because it highlights the true value and contribution a learner makes. Our member credit unions often tell us that CUIC programs offer tremendous value because learners acquire credit union specific skills and advanced knowledge relevant to their environment. Learners are better able to assist members, having completed a CUIC program. Professional accreditations are a strategic investment in a learner and in quality member service.
Megan Daly
Manager, Business Banking, Business Banking with Westoba Credit Union
Through true dedication to professional development and a commitment to lifelong learning, Megan Daly has earned 2 new professional designations (FCUIC and ACUIC) from The Credit Union Institute of Canada (CUIC) and Dalhousie University.
Megan was able to leverage recognition of prior learning for some of her college course and completed two 100 level courses through Dalhousie’s Faculty of Open Learning and Career Development, virtually. Megan has a passion for learning that is both inspiration and contagious. She is a role model for credit union learners from coast to coast.
Megan is also an Accredited Member Service Representative, an Accredited Consumer and Residential Mortgage Lender, and an Accredited Business Lender.
When asked about her passion for learning, Megan said “I have a be better than yesterday mentality and can attribute most of my growth and success to that mindset. I’m thankful to Westoba for contributing to and supporting me on my learning journey.”
This unique accreditation recognizes member service representatives who have acquired the competencies and proven their ability to provide exceptional member service and conduct day-to-day financial transactions. Learn more
The Financial Service Representative (FSR) Development Program is a three-tiered training program specifically for FSRs working in the credit union system. The program has been designed to move the FSR from introductory to an academic level of knowledge over a 4-year period. Learn more
This 7-course program was developed in conjunction with the Credit Union National Lenders Committee and is accredited by Dalhousie University. This program is a cornerstone for a career in consumer lending, providing learners with foundational technical skills through the case-based courses, and giving lenders an opportunity to enhance both their underwriting and relationship-building skills. Learn more
This 6-course program is designed to lead business/commercial lenders from foundational knowledge to the more complex credit situations that more closely reflect their day-to-day reality. Learn more
This mixed modality program is accredited by The Credit Union Institute of Canada with courses administered and examined by Dalhousie University. This program is a cornerstone for a career in credit union sales and relationship management. It provides foundational technical skills, then, through the case-based courses, facilitated learning, and skill assessment, participants not only apply their knowledge but prove they have the high level of skills needed to build solid relationships with credit union members. Learn more
Employee Onboarding
Equip new employees with the knowledge they need to excel in their role.
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Prioritize your professional development and be ready for your next credit union career move.
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Advance your career and validate your skills with these professional certifications.
Learn More Certification TrainingWorkforce Planning
Compliance Training Compliance training plays a crucial role in a credit union’s ability to mange risk and ensure accountability. Our training ensures employees understand...
Learn More Workforce PlanningHere’s What Our CUIC Grads Have to Say:
Rochelle Pelly
Me-Dian Credit Union
The FCUIC accreditation was the perfect way to bridge my previous post-secondary training with courses that were credit union specific. This provided me with the fundamental knowledge to understand why credit unions are invaluable to our members. CCUA also provides ongoing learning opportunities to further my professional development with other accreditations, such as the ACUIC program I am currently enrolled in. I recommend exploring the accreditations CCUA has to offer!