Canadian Credit Union Association

Access industry leading research at a discount

Save big on subscription costs to industry leading research providers by participating in CCUA’s collective group subscriptions. Access to the research resources listed below is free to explore for the remainder of the year. Click the order form link below to ensure your credit union continues to have enterprise-wide access in 2021!

2021 Research Order Form

The Conference Board of Canada

Gain access to the following Conference Board of Canada content:

  • Canadian Economic Trends
  • Provincial Economic Trends
  • Compensation and Benefits
  • HR Management
  • Organizational Excellence
  • Governance

Credit union employees can use their credit union email to create an account and login to the Conference Board of Canada e-Library here: www.conferenceboard.ca/login

Filene Research Institute

Access over 450 reports from the Filene. Topics covered include consumer thinking, talent, community impact, operations, business strategy, and technology.

To create an account, click here and register using your credit union email address.

Risk Management Association

CCUA members can access training and industry resource material (industry reports, NAIC annual statement studies of financial ratio benchmarks and cash flow measures) designed for credit and lending professionals.

To access RMA resources at no cost, credit union employees can register for a user license for RMA eMentor via the CCUA Campus. Email clientsolutions@ccua.com to create a CCUA Campus profile. Once your CCUA Campus account is active, click here to signup for an RMA eMentor License.

Altus Group Financial Industry Research Monitor (FIRM) & Housing Reports

The FIRM Residential Mortgage and Household Borrowing Surveys provide quarterly tracking of over 50,000 Canadian Households’ attitudes and intentions regarding residential mortgages and borrowing.

Altus Group’s monthly housing reports offer insights into local housing market trends in major Canadian cities.

Access the latest Altus Group reports here.

Ipsos Customer Service Index (CSI)

The Ipsos Customer Service Index is a quarterly survey ranking Canadian financial service institutions on a number of customer experience related criteria as well as insights into market share, channel usage and more.

Access the latest CSI reports here.

Having trouble accessing something?

Contact the research team

Rhys McKendry
Manager, Research
rmckendry@ccua.com
416-238-8173

Diane Dunn
Senior Research Analyst
ddunn@ccua.com
416-232.3468