Access industry leading research at a discount

Save big on subscription costs to industry leading research providers by participating in CCUA’s collective group subscriptions.

*New for 2025*

11:FS Pulse offers credit unions competitive intelligence and industry-leading benchmarks for digital banking user journeys. The platform includes a curated library of real digital banking user journey recordings across over 700 global banking brands including Canada’s big five banks and leading Canadian fintechs. Visit www.11fs.com/products/11fs-pulse to learn more and email research@ccua.com to learn how to take advantage of CCUA’s group offer.

One of Canada’s leading independent research organizations, the Conference Board of Canada specializes in economics and human resources research. CCUA members can get enterprise-wide access to the full suite of research including:

• Canadian, provincial, and major city economic outlooks and insights
• Canadian industry outlooks and insights
• Business and consumer confidence indices
• US and world economic outlooks
• HR benchmarking
• Diversity and inclusion research
• Compensation planning
• Learning & development research
• And much more!

Explore what the Conference Board has to offer at www.conferenceboard.ca. For more information email research@ccua.com.

Filene is North America’s leading credit union think tank. Credit unions that sign-up to participate in CCUA’s group subscription will have access to Filene research reports and webinars. Topics covered include consumer thinking, talent, community impact, operations, DEI, business strategy, data analytics, technology, and more.

Check out www.filene.org for more information. Click the link below to watch CCUA’s recent webinar highlighting how Filene membership can create value for your credit union.

Unlocking Your Credit Union’s Future Through Research and Innovation – Filene’s 2025 Research Agenda and Membership Overview

Email research@ccua.com to learn more about participating in CCUA’s group subscription.

Enjoy RMA’s institutional member benefits and access to the RMA eMentor platform by participating in CCUA’s group subscription. RMA’s eMentor platform offers access to training and industry resource material (industry reports, NAIC annual statement studies of financial ratio benchmarks and cash flow measures) designed for credit and lending professionals.

Visit www.rmahq.org to learn more about RMA and www.rmahq.org/ementor to see what RMA’s eMentor platform has to offer. Email research@ccua.com to learn more about CCUA’s group subscription option.

Ipsos Customer Service Index (CSI)

The Ipsos Customer Service Index is a quarterly survey ranking Canadian financial service institutions on a number of customer experience related criteria as well as insights into market share, channel usage and more.

Access the latest CSI reports here (member login required).

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