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Providing credit unions strategic and operational payment expertise
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Payments Strategy and Payments Network Compliance

The Payments Strategy and Network Compliance teams provide both strategic and operational payments expertise to the credit union system. These groups are responsible for managing and responding to payments-related issues, providing payments-related committee support, performing critical payments-related security and compliance activities, and facilitating the development of new payments products and services for credit unions. On this page, you will find access to various payments resources, documents, and tools.

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Regulations, Standards, and Procedures

Resources to help you comply with industry regulations and standards. This includes Credit Union System Regulations, Standards & Procedures documentation as well as applicable templates and forms to manage your payment compliance obligations.

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Lists

The list catalogue includes ATM lists categorized by the various networks and the National Credit Union Route Transit Listing.

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Reference Material

Important documentation, such as codes of conduct, agreements, terms of reference regarding payments and compliance, manuals, and communications, that serve as vital reference material for credit unions.

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Mobile Pay

Mobile Pay is a proprietary mobile wallet solution that was developed by credit unions for credit unions – where members can pay with Interac® Flash on Android smartphones. It’s fast. It’s easy. It’s secure.

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Country Blocking and Travel Notifications

The Country Blocking and Travel Notification (CBTN) service helps credit unions manage international debit card fraud. The Country Block List is frequently updated by CCUA staff. This section includes information related to CBTN, such FAQs, website content, forms, and guides.

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Forms

Templates and forms needed to expedite and standardize requests by credit unions for various actions relating to payments including, but not limited to, the ATM Form and application forms.

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Interac Resources

Governance and operation documentation related to Interac's e-Transfer and Online Payment services.

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Payments - Network Services Communiqué Archive

This newsletter provides information and further education to those in the credit union system who deal with compliance for debit cards, ATMs, and the networks in which they participate.

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National Payments Strategy

The CEO Payments Strategy Committee is working with credit union leaders across Canada to implement the National Payments Strategy to grow and strengthen the credit union system.

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Credit Union Information Portal

The Credit Union Information Portal (CUIP™) is a multifunctional database created to simplify and streamline information collection and storage across the credit union system.

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Meet Our Team

Stephen Fitzpatrick, CFO
Wendy Bradley, Director
Paul Gordon, Senior Manager
Kathy Lavoie, ATM Project
Irene Villaverde-Aquino, Compliance
Niamh Cotter-Schmid, Security
Eric de Roos, Analyst

Committees

CEO Payments Strategy Committee

Cooperative Network Services Committee (CNSC)

Managing switching and payment services on the Cooperative Node.
More details coming soon.

Cooperative EFT Development Association (CEDA)

Providing leadership in electronic delivery channel services to Canadian credit unions.
More details coming soon.