The Managed Services and Network Compliance teams provide both strategic and operational payments expertise to the credit union system. These groups are responsible for managing and responding to payments-related issues, providing payments-related committee support, performing critical payments-related security and compliance activities, and facilitating the development of new payments products and services for credit unions. On this page, you will find access to various payments resources, documents, and tools.
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Resources to help you comply with industry regulations and standards. This includes Credit Union System Regulations, Standards & Procedures documentation as well as applicable templates and forms to manage your payment compliance obligations.VIEW ALL
The list catalogue includes ATM lists categorized by the various networks and the National Credit Union Route Transit Listing.VIEW ALL
Important documentation, such as codes of conduct, agreements, terms of reference regarding payments and compliance, manuals, and communications, that serve as vital reference material for credit unions.VIEW ALL
Mobile Pay is a proprietary mobile wallet solution that was developed by credit unions for credit unions – where members can pay with Interac® Debit technology on Android smartphones. It’s fast. It’s easy. It’s secure.
The Country Blocking and Travel Notification (CBTN) service helps credit unions manage international debit card fraud. The Country Block List is frequently updated by CCUA staff. This section includes information related to CBTN, such FAQs, website content, forms, and guides.VIEW ALL
Templates and forms needed to expedite and standardize requests by credit unions for various actions relating to payments including, but not limited to, the ATM Form and application forms.VIEW ALL
Governance and operation documentation related to Visa and Plus acquiring and Interac shared services.VIEW ALL
This newsletter provides information and further education to those in the credit union system who deal with compliance for debit cards, ATMs, and the networks in which they participate.VIEW ALL