Canada’s financial services industry is among the strongest in the world, in part because of our country’s strong compliance and risk management standards. CCUA Education & Professional Development has you covered for all your risk management and compliance training needs.
Risk Management
The Risk Management Association (RMA) eMentor is a comprehensive online resource providing commercial credit, risk, industry, and analytical support information. CCUA members can participate in CCUA’s group subscription to save big on subscription costs. Email research@ccua.com to learn more about subscription options.
Compliance Training
Our compliance training package has been developed in partnership with Canadian credit unions and compliance experts to meet all current training requirements. Topics covered include: Anti-Money Laundering (AML) and Anti-Terrorist Financing, Privacy, Information Security, Robbery, and Elder Financial Abuse.
New in 2026! CCUA has partnered with The AML Shop to bring your team an entirely new learning solution.
Strengthen your role in protecting Canada’s financial system with “It Begins with You: AML Fundamentals for Canadian Credit Unions.” This course empowers credit union staff to recognize, prevent, and report money laundering, terrorist financing, and sanctions evasion. Through real-world scenarios, you’ll learn to identify risks, understand regulatory requirements, and apply Know-Your-Customer (KYC) and due diligence best practices.
Explore the roles of FINTRAC, FATF, and what makes up Canada’s AML regime. This course helps you discover how your actions support compliance, safeguarding your credit union and your community.
By course end, you’ll be equipped to spot questionable activities, escalate concerns, and help build a strong AML culture in your organization.
Registration opens in January 2026.
Safeguarding member information is a matter of vital important to Canadian credit unions. In this course we will cover Canadian privacy sector laws that govern the collection, use, and disclosure of personal information. This 60-minute eLearning module will provide employees with the information they need to carefully navigate privacy law and tax compliance regulations. While working through this module, learners will gain an understanding of the 10 Privacy Principles, Canada’s Anti-Spam Legislation (CASL), the Foreign Account Tax Compliance Act (FATCA), and Common Reporting Standards (CRS).
The credit union sector is facing a growing need to keep its member information secure. The Canadian Anti-Fraud Centre reported that in 2021 in Canada, $379 million was lost to scams and fraud. This 45-minute eLearning module will provide the information employees at all levels of the organization need to manage information security threats. This course will explore popular threats, including malware, phishing, and social engineering attacks. As you progress through the content, you will develop your ability to spot a security threat and gain an understanding of what leads to a privacy breach.
This 30-minute, fast-paced eLearning module outlines what your priorities should be in a robbery situation, no matter what your role, and how you can keep yourself and others safe.
Vulnerable members have a greater need for targeted financial advice, strategies and support, and we need to do what we can to protect them.
The model market codes of conduct (MCC) for credit unions in Saskatchewan and British Columbia include principles regarding the protection of vulnerable members. Vulnerable members have physical or psychological (e.g., health, mobility, emotional and/or cognitive) challenges impacting their ability to access or use financial products and services, which could make them susceptible to financial exploitation.
In compliance with the vulnerable members provisions of the BC and SK MCCs, this 30-minute course will provide you with a high-level understanding of vulnerable members and the challenges they may experience when accessing or using financial products or services, as well as their susceptibility to financial exploitation.
You will also learn about strategies and best practices to help improve their experience with us and help protect them.