Canadian Credit Union Association

How Financial Services Leaders Will Drive Customer (and Industry) Recovery

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On October 7, 2020 Gartner shared information with CUBOS member credit unions. How financial services leaders respond to COVID-19 will define the industry for a generation, particularly as customer trust in financial institutions never fully recovered from the 2008 financial crisis. Learn how financial services firms can lead the recovery and effectively serve their customers at this moment of acute need.