Canadian Credit Union Association

Leadership Development

Strong credit union leadership comes from people with experience, people who keep learning, and people who can lead themselves and motivate others. Recognizing that leadership is multi-faceted, CCUA’s Education and Professional Development program offers ways to develop skills in leading, coaching, strategizing, and mentoring.

Cultivating leadership skills requires formal education as well as experiential, hands-on, comprehensive training.

Roberta Stanley; All Aboard – Enterprise Magazine.

Leadership, Coaching and Management Training

If you are looking to improve your leadership, coaching or management skills, we offer a variety of programs and courses designed to help you achieve your goals.


eLEAD is an online learning experience designed for established and emerging leaders. This program has become an integral part of HR strategy for many organizations who register individuals, teams or groups for the greatest benefit. 100% of eLEAD participants say they would recommend the program to others. Participants receive a certificate of completion.

Learn more & Register


eCOACH features practical models for communicating, coaching and providing feedback in the workplace and equips participants to walk away with the knowledge and ability to engage, empower, and inspire forward action with people at all levels in the workplace. 100% of eCOACH participants would recommend the program to others. Participants receive a certificate of completion.

Learn more & Register

Note: CCUA Campus login is required to register. Don’t have an account? Email with your full name and credit union email address and they will set you up!

Management Courses

Strategic Management for Credit Union Professionals (CUIC 315)

This course provides a general overview of strategic management for credit unions, including the process of choosing and defining purposes and objectives, formulating and implementing viable strategies, and monitoring strategic performance. Participants can consider strategic management for their own credit union and will have an opportunity to discuss strategy with their classmates from across the country.

Visit our CUIC page for the most up-to-date cohort offerings

Human Resources Management (CUIC 325)

This 10-module Human Resources Management course provides a solid grounding in areas such as the importance of HR in strategic planning, employment equity and diversity management, organizational culture and staffing, training and development, compensation and benefits and labour relations. It also looks at current and developing trends and challenges facing the HR professional and their credit unions.

Available as self-study option or instructor-led cohort. Visit our CUIC page for the most up-to-date cohort offerings.

More Courses

For a listing of more management courses that we offer, view the Management Courses section our employee course catalogue.

National Mentorship Program

The National Mentorship Program (NMP) is a fully funded program that run between March and November each year. The program offers mentorship opportunities across the following four streams:

  • Leadership Stream
  • Director Stream
  • Diversity and Inclusion Stream
  • Women’s Stream

Learn more

Partner Programs


Skillsoft is a world-leading provider of online training and CCUA’s Education and Professional Development offerings are your connection to their extensive and expanding training catalogue. With thousands of videos, courses, mentoring and certification content, credit unions can offer their learners many choices for continuous learning and leadership skills development. Learn more here.