Whether you are a learning and development professional looking for development opportunities for your credit union staff, a credit union employee looking to grow your career, or a director sitting on a credit union board, we have something for you.

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The industry-recognized Credit Union Institute of Canada (CUIC Inc.) offers programs that are jointly developed with Dalhousie University. Professional accreditations for service and lending are available, as well as two designations.

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The Credit Union Director Achievement (CUDA) Program is designed for professionals sitting on a credit union board, and offers the most current thinking about credit union corporate governance in three progressive levels.

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We offer a comprehensive set of lending programs designed to help lenders expand their knowledge and grow share of wallet, while continuing to effectively manage risk. Programs can be customized based on a skills and knowledge gap assessment for personal or commercial lending professionals.

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The Member Service Representative (MSR) Program is designed to help build, develop, and strengthen the skills needed to perfect the MSR role. A new MSR following this program is quickly able to fulfil a member’s everyday banking needs as well as identity any irregular or suspicious transactions they may face.

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As a credit union employee or director, you have the opportunity to design a learning program that fits your needs. Courses are offered in a variety of formats, from in-person classroom settings to virtual conferences to online self-study.

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The Financial Services Representative (FSR) Program is designed to introduce FSRs to the key concepts of financial guidance, financial planning and personal lending. A new FSR following this program is quickly able to identify members’ financial needs, creating opportunities to grow share of wallet.

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Cusource Education has partnered with The Schulich School of Business to deliver a customized and comprehensive profiling tool that will provide tailored learning for Canada's credit union directors, and will help to strengthen credit union board governance across the country.

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Credit unions across the country continue to face an increasingly complex regulatory environment. From eLearning modules on anti-money laundering (AML) and counter-terrorist financing (CTF), to video-based courses on identifying financial abuse of older adults, our compliance training covers what you need to know to meet regulatory and compliance obligations.

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