Whether you are a learning and development professional looking for development opportunities for your credit union staff, a credit union employee looking to grow your career, or a director sitting on a credit union board, we have something for you.

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The industry-recognized Credit Union Institute of Canada (CUIC Inc.) offers programs that are jointly developed with Dalhousie University. Professional accreditations for service and lending are available, as well as two designations.

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The Credit Union Director Achievement (CUDA) Program is designed for professionals sitting on a credit union board, and offers the most current thinking about credit union corporate governance in three progressive levels.

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We offer a comprehensive set of lending programs designed to help lenders expand their knowledge and grow share of wallet, while continuing to effectively manage risk. Programs can be customized based on a skills and knowledge gap assessment for personal or commercial lending professionals.

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The Member Service Representative (MSR) Program is designed to help build, develop, and strengthen the skills needed to perfect the MSR role. A new MSR following this program is quickly able to fulfil a member’s everyday banking needs as well as identity any irregular or suspicious transactions they may face.

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As a credit union employee or director, you have the opportunity to design a learning program that fits your needs. Courses are offered in a variety of formats, from in-person classroom settings to virtual conferences to online self-study.

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The Financial Services Representative (FSR) Program is designed to introduce FSRs to the key concepts of financial guidance, financial planning and personal lending. A new FSR following this program is quickly able to identify members’ financial needs, creating opportunities to grow share of wallet.

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Cusource Education has partnered with The Schulich School of Business to deliver a customized and comprehensive profiling tool that will provide tailored learning for Canada's credit union directors, and will help to strengthen credit union board governance across the country.

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Credit unions across the country continue to face an increasingly complex regulatory environment. From eLearning modules on anti-money laundering (AML) and counter-terrorist financing (CTF), to video-based courses on identifying financial abuse of older adults, our compliance training covers what you need to know to meet regulatory and compliance obligations.

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Find helpful resources to learn different types of cyber threats and safe browsing habits. Cybersecurity affects you at home, in the workplace and throughout our communities. Our aim is to help credit union members across Canada feel confident in using cybersecurity best practices when they go online. Visit often for cybercrime resources.

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