Market Code of Conduct: Complaint Handling CCUA has received questions with respect to operationalizing the complaint handling framework for the Market Code of Conduct….

New Brunswick Incidental Insurance Proposed Rule FCNB released a consultation on Rule INS-001 Insurance Intermediaries Licensing and Obligations. This rule pertains to the incidental…

For Review – Pre-Budget Submission CCUA’s Government Relations Advisory Group met this past week and reviewed the draft submission for the Minister of Finance…

New Regulations This week saw the long-awaited new regulations from the updated Credit Union and Caisse Populaire Act. There were no red flags in…

Return of Parliament and Speech From the Throne Parliament resumed November 22, after a five-month summer and election campaign break. In the Throne Speech,…

As part of CCUA’s ongoing “What is a Credit Union?” educational program, we’ve developed various articles to help promote Canada’s credit unions to millennial…

Save the date for the 2022 National Credit Union Awards! Nominations for all awards, with the exception of the 2022 Distinguished Credit Union Leader Award,…

Credit Union Business Owner Strategy (CUBOS) member credit unions now have access to a recent study on The State of Digital Investments by Organizational…

Martha Durdin, President and CEO of the Canadian Credit Union Association (CCUA) has announced her intention to retire June 3, 2022. Over the past…

A new resource available to Credit Union Business Owner Strategy (CUBOS) member credit unions is a case study profiling the BDC: Segmented Customer-Needs-Based Service…