Credit Union Business Owner Strategy (CUBOS) member credit unions now have access to a recent study on The State of Digital Investments by Organizational Size. This report, based on a 2021 survey benchmarks the technology capabilities, goals and investment areas for the financial services industry, identifying differences based on organizational size. Credit union executives accountable for business banking can use this analysis to guide digital initiatives and plans.
On November 30, 2021 CUBOS member credit unions participated in a webinar focused on Rethinking Digital for High-Impact Customer Experiences in Financial Services. If you missed this webinar a recording is available.
The CUBOS Steering Committee is in the midst of their annual strategic planning session wherein they confirm the direction of the program for the next several years. The purpose of CUBOS is To provide an accessible and cost-effective means of credit union collaboration for the purpose of attracting and retaining business growth, delivering value for business owners and the credit unions that support them.
Copies of the detailed strategic plans for the next several years will be shared in draft with member credit unions for input in late December. Invoices for the 2021 subscriptions will be emailed to member credit unions within the next week.
For more information about any of the items in this week’s update please contact CUBOS.