Have you noticed just how quickly the PSLs (Pumpkin Spice Lattes) have arrived at your favorite coffee spot this year? Love them or hate them, there is an art to making them. According to coffeeaffection.com, it takes the average person 3 months to learn how to be a barista. How much time are you dedicating to perfecting your member service skills? Did you know, trainingmag.com reports:  

• 92% of employees say learning something new on the job makes them more motivated and engaged in their work. 
• 79% of employees say when searching for a job, it is important to them that the employer offers a formal training program to employees. 
• 83% of employees find on-the-job training most effective in helping them perform well in their job compared to classroom-based and self-paced training (i.e., eLearning) 

If you are looking to take your professional skills to new heights, consider one or more of these professional development activities this fall:  

You can register for any of these activities by clicking each picture, or preview all Fall offerings here.

If you have any questions, please contact clientsolutions@ccua.com.