CCUA is pleased to offer our members access to five key position roadmaps – now with the addition of Collabria courses! As your credit union welcomes new hires or helps those in an existing role reach their full potential, you can trust these roadmaps to aid in their professional development. Take your team from onboarding through to designation or accreditation.

Position roadmaps are designed to support the alignment of professional development with credit unions’ strategic goals. Taking this approach enhances productivity by providing teams with options for the skill development needed to meet business objectives. Incorporating the Collabria courses allows us to provide a more holistic learning journey for our credit union members. – Mirren Harris, VP Education & Professional Development, CCUA

Curious about the benefits of Collabria courses on roadmaps? Here are some key points:  

• A seamless learner experience: learners spend less time looking for courses and more time learning. Collabria courses are available through a special area of CCUA Campus.
• Financial focused member discussions: students learn during onboarding how the right day-to-day payment solution can create member trust.    
• Deeper member relationships: learners develop the skills needed to provide guidance to members for multiple products.   

Position roadmaps are essential tools for driving success in any organization. They provide clear and easy to follow paths for employee development. With the Collabria courses added, your team will be able to build the skills and knowledge needed to assist members with multiple product needs including the most critical day-to-day payment solution. – Wanita Van Leeuwen, Chief Client Experience Officer, Collabria

Interested? The following roadmaps are now available:

• The Personal/Consumer Lender Roadmap: provides the essential cognitive, behavioural, and affective levels of development required for continuous advancement with foundational, applied, and advanced levels.
• Financial Service Representative: includes benchmark assessments for common behavioural competencies as well as assessments for what the World Economic Forum advises are the skills of the future.
• Commercial/Business Lender Roadmap: advances learners through a series of blended learning activities, which leads to becoming an industry-recognized Accredited Business Lender.
• Agri-Business Lender Roadmap: trains learners on how to build strong relationships to ensure you can spot and respond to the risks and opportunities your member and their farm are facing.
• Member Service Representative Position Roadmap: advances learners through a series of key focus areas and supervisor check-ins leading to a formal exam to become an industry-recognized Accredited Member Service Representative.

Prepare to be dazzled and learn more about these roadmaps on CCUA Campus in the Student Guides and Resources channel and Campus Connector channel.

Any further questions, please reach out clientsolutions@ccua.com.