The Credit Union Business Owner Strategy (CUBOS) has new information to share.
Five Models That Will Define Your Branch Footprint
Are you planning a new branch, thinking about redesigning an existing branch, or just interested in emerging branch trends? If so, you will want to read this research paper. In it we describe how traditional branch locations must evolve to meet changing member needs and preferences.
The Future of Member Channel Behaviour
Speaking of changing member needs and preferences, the COVID-19 pandemic precipitated channel migration for retail banking members. Our infographic describes how member behaviours changed during the pandemic, and how they might change again as it subsides.
For a copy of this week’s research, or the infographic, or for more information about becoming a CUBOS member, please contact CUBOS.