Canadian Credit Union Association

Financial Service Representatives

Financial Services Representatives are at the core of building solid member relationships. Our specialized training for Financial Service Representatives (FSRs) provides essential skills and knowledge required for continuous advancement in the role.

FSR eClasses

eClasses are online, instructor-led courses that provide in-depth knowledge on a variety of cover credit-union specific content. View the Financial Service Representative section of the eClass calendar to view the upcoming sessions and dates.

FSR Accreditation Program

The FSR Accreditation program is a three-tiered training program designed specifically for Financial Service Representatives working in the credit union system. The program has been designed to provide the foundational, applied and advanced skills needed in the role. Learn more

More Courses

Browse all courses recommended for Financial Service Representatives in our course catalogue, including our on-demand eLearning courses which can be completed in as little as 30 minutes!