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You are ready to learn! Here are the steps to take to gain full advantage of Cusource® Professional Development and Education learning opportunities.

Training and Development Professional

As a professional responsible for training at your credit union, you know the learning opportunities for your staff, from the new Financial Services Representatives to the long-serving directors on your board. Each credit union employee has the opportunity to learn and grow their career, and you are uniquely positioned to help them on this journey.

Take a look at the Position Roadmaps, which outline suggested learning paths for the following roles in a credit union, available here.

Other tools that will help you develop customized learning programs for employees include the course catalogue and the Learning Gateway.

Credit Union Employees

As a credit union employee, you have the opportunity to take courses and programs designed to improve your professional knowledge and advance your career.

Take a look at the Position Roadmaps, which outline suggested learning paths for your role in a credit union, available here.

Spend some time reviewing the Cusource® Learning Services course catalogue , and then schedule time to meet with your manager to develop your learning plan. This plan should identify your opportunities for growth and should take into consideration your career goals. Once you have a learning plan in place, you can work with your manager to identify and register for the courses which make sense for you.


The Credit Union Director Achievement (CUDA) Program delivers the most current thinking about credit union corporate governance in Canada and serves as a road map to the knowledge and skills required to effectively govern co-operative financial businesses.

As a board member for a credit union, we encourage you to become an Accredited Canadian Credit Union Director (ACCUD) by completing the CUDA Program, writing a qualifying exam and meeting annual continuing education (CE) requirements.

For more information on the CUDA program, and how to register, contact

Research and Tools

CCUA subscribes to major research organizations, on behalf of its members. As a result, members have free access to proprietary information, research, data, trends and analysis that cover a range of topics that are relevant for strategic planning and professional development.

Research resources include SkillSoft, Everything DiSC, Risk Management Association, CEB Retail Banking Leadership Council, The Conference Board of Canada, Filene Research Institute, FIRM Household Borrowing Survey, FIRM Residential Mortgage Survey, and IPSOS Customer Service Index.

Visit the research section of the CCUA website for more information, or contact

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Learning Gateway

Browse Cusource® course catalogues and register for courses.

Learning Gateway




Meet Our Faculty

Exceptional training starts with an exceptional faculty.


Advisory Committees

Our Professional Development Advisory Committee is a collaborative forum for the exchange of knowledge on the best practices in training and education. Committees allow our members to provide strategic input to the work of our association.


Contact Us

Questions? Our Client Solutions team is always happy to help.

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