Canadian Credit Union Association

Financial Service Representatives

Financial Services Representatives are at the core of building solid member relationships. Through online training and an accreditation program Cusource® Education can help turn FSRs into relationships champions for the credit union.

FSR eClasses

eClasses are a series of in-depth, online, instructor-led courses that cover credit-union specific content. The following eClasses are recommended for Financial Service Representatives:

To view all eClasses available, view eClass calendar

FSR Development Program

The FSR Development program is a three-tiered training program designed specifically for Financial Service Representatives working in the credit union system. The program has been designed to provide the foundational, applied and advanced skills needed in the role. Learn more

Training Roadmap

Explore the recommended courses and resources for the Financial Service Representative role.

Virtual Conferences

These short, focused webinar sessions are packed with useful information to help employees upskill in various areas.


Browse our collection of eLearning courses for FSRs. They are on-demand, quick and affordable.