Canadian Credit Union Association

Financial Service Representatives

Financial Services Representatives are at the core of building solid member relationships. Through online training and an accreditation program Cusource® Education can help turn FSRs into relationships champions for the credit union.

FSR eClasses

eClasses are a series of in-depth, online, instructor-led courses that cover credit-union specific content. To view the eClasses recommended and upcoming dates, view the eClass calendar.

FSR Development Program

The FSR Development program is a three-tiered training program designed specifically for Financial Service Representatives working in the credit union system. The program has been designed to provide the foundational, applied and advanced skills needed in the role. Learn more


Training Roadmap

Explore the recommended courses and resources for the Financial Service Representative role.

Course Catalogue

Browse all courses recommended for Financial Service Representatives in our course catalogue, including on-demand eLearning courses which can be completed in as little as 30 minutes!