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CCUA is always proud to celebrate the achievements and accomplishments of our learners who go above and beyond to earn multiple Credit Union Institute of Canada (CUIC) accreditations. Debbie Charles (she/her) of Compass Credit Union is a five-time CUIC graduate with accreditations in business lending, member service representation, financial service representation, consumer and residential mortgage lending, and sales professionalism. That is an incredible achievement!
We asked Debbie a few questions about her journey with CUIC, and here's what she had to say:
What did you enjoy most about your CUIC accreditation journey?
The chance to learn and grow in my career.
Were there any courses, facilitators, or connections that helped shape your experience or career growth?
The Business Professional Development Program was an amazing program that really helped with the day-to-day activities at the credit union.
What impact have these accreditations or credentials had on your career so far?
I have moved up from MSR to Commercial Lender over the past 20 years in the credit union system.
Have there been any specific instances in which something you learned through CUIC training aided you with a member or colleague?
I keep a copy of my resources and refer to them as needed. As the Business Professional Development Program was my most recent course and the most applicable to my current position, I keep the binder at my desk and use it as a reference to better serve my members.
Has CUIC training strengthened your relationship to your community? If so, how?
By taking the courses, I have been able to move up through the credit union system. Having this education helps you have confidence in your ability to support your members and serve your community.
What advice would you give to any future or current CUIC learners?
If your credit union offers an education budget, take full advantage of it. Having the opportunity to learn and grow at your job is a huge benefit!
In what ways are you planning to continue to champion continuous learning in the sector?
I always share with new staff the benefits and opportunities that have presented themselves to me through my continuous learning.
Congratulations to Debbie on such marvelous achievements in an illustrious career! We are so excited to see what you do next.
Interested in learning about accreditations? Check our certification training page or reach out to clientsolutions@ccua.com for next steps.