Forbes Magazine recently released their 2021 World's Best Banks list. This year is the third iteration of the listing, and it' comes as a partnership with Statista; a global business data platform. To determine the ranking, Statista surveyed more than 43,000 customers in 28 countries around the globe for their opinions on their current and former banking relationships.
Financial institutions were rated on general satisfaction and key attributes like trust, fees, digital services and financial advice. As noted on the Forbes website; Financial institutions were rated on an overall recommendation and satisfaction, as well as five subdimensions (trust, terms and conditions, customer services, digital services and financial advice). Between 5 and 75 banks were identified as top banks in each country, based on the total evaluations collected, the number of banks in the specific country and the scores achieved.
The listing includes an absolute ranking from across the globe, and is also divided by country. In the Canadian listing, three credit unions ranked in the top 15; Servus Credit Union, Vancity, and Affinity Credit Union.
Learn more and see the full ranking here.